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Retales: Conversations with Profit Protection

Retales: Conversations with Profit Protection

By: Profit Protection Future Forum
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It's a jungle out there in the retail loss prevention industry and the Profit Protection Future Forum is here to help. Join Nicole Smith as she interviews guests on what's new, trending or happening around the globe in the industry. Whether you're a seasoned professional wanting to learn more about retail LP strategies or looking to dip your toes in the waters of retail profit protection, this is the podcast for you.188066 Career Success Economics
Episodes
  • Retail Reality : Witnessing a Critical Incident
    Oct 15 2025

    On today's episode of the podcast, Nicole is joined by Alex van Diggelen, Senior Loss Prevention Manager, APAC atLovisa. At Lovisa, Alex oversees shrinkage managementand security infrastructure for 300+ stores. Prior to working at Lovisa, Alex led the national security operations at Myer, including CCTV, access control, and seriousincident investigations.Sometimes ordinary days turn extraordinary in the most confronting ways. Alex eye witnessed a smash & grab attempt from a group of offenders charging into a jewellery store. His describes the event in detail and discusses how his actions ensured that onlookers and staff were safe and how he kept the crime scene cleared until law enforcement turned up. This is a personal story of shock and fear and the moments of humanity that followed.

    Contact details :PPFF - https://www.profitprotection.co/

    Alex van Diggelen - https://www.linkedin.com/in/alex-van-diggelen-3b80a825/Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

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    40 mins
  • Resilient Workforces = Resilient Futures
    Oct 8 2025

    On today's episode of the podcast, Nicole is joined by Scott Harris, Managing Director at Workforce Resilience AU/NZ.

    Scott was as a police officer in the Queensland Police Service for 26 years and has developed a comprehensive suite of skills to assist organisations to build greater resilience within their workforce& reduce risk whilst enhancing operational security & safety. Since founding Workforce Resilience in 2015, Scott has partnered with some of Australia and New Zealand's leading public and private sector organisations,supporting their leadership teams in the development of contemporary strategies to maintain the safety and security of their workforce and key assets.Contact details :PPFF - https://www.profitprotection.co/

    Scott Harris - https://www.linkedin.com/in/scott-harris-47b06588/Workforce Resilience - https://workforceresilience.com.au/

    Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

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    40 mins
  • RFID in Retail
    Oct 1 2025

    On today's episode, Nicole is joined by Steven Campbell, Business Unit Director at Checkpoint Systems Australia/NZ. Checkpoint is at the forefront of innovation, driving excellence across industries like retail, fashion, logistics, and more. Through cutting-edge RFID solutions, Checkpoint optimize operations, enhance security, and elevateefficiency. A part of CCL Industries, Checkpoint has a proven track record of successful RF & RFID implementations. Steven and his team collaborate closely with clients to deliver solutions that maximise salesgrowth and define success. With 19 years experience in the retail security/loss prevention and RFID sector, Steven is responsible for driving growth, innovation and operationalexcellence across the business.

    Contact details :

    PPFF - https://www.profitprotection.co/Steven Campbell - https://www.linkedin.com/in/steven-campbell-01102653/

    Checkpoint Systems - https://www.linkedin.com/company/checkpoint-systems/posts/?feedView=all

    Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

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    49 mins
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