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Retail Confessions

Retail Confessions

By: Roberto Ramirez Herrera
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🎧 Confessions of Retail: Real Stories, Brand Secrets, and Customer Service Tips | Hosted by Señor Bla Bla Blá

Have you ever wondered what really happens behind the counters of your favorite stores? Confessions of Retail is the ultimate podcast where every week, Señor Bla Bla Blá takes you on a journey through the most impactful, dramatic, and sometimes downright terrifying stories from the world of retail. From tales of eccentric customers to situations that would test anyone’s patience, here you’ll find stories as surprising as they are real.



📌 What can you expect in each episode?

  • Real stories: Told by retail employees and former staff members.
  • Brand secrets: Discover what really goes on behind the scenes at well-known stores.
  • Customer service experiences: The good, the bad, and the unforgettable.
  • Tips and advice: For retail employees, frequent shoppers, and anyone trying to survive the retail jungle.
  • Unfiltered confessions: Stories that will make you laugh, surprise you, or make you rethink your next purchase.


📈 Perfect for:

  • Retail workers looking for an auditory escape.
  • Story lovers who enjoy a blend of humor and reality.
  • Anyone who wants a fresh perspective on the world of retail.
  • Curious customers eager to learn the secrets behind big brands.

Hit play and join us on this journey through stories that don’t always make it to the customer but definitely deserve to be heard. Welcome to Confessions of Retail!

Hosted on Acast. See acast.com/privacy for more information.

Roberto Ramirez Herrera
Economics Social Sciences
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Episodes
  • "When Retail Gets Personal (ft. Antonette dela Luna)"
    Mar 21 2025

    🎧 Episode 2: "When Retail Gets Personal (ft. Antonette dela Luna)" | Confessions of Retail


    In this episode of Confessions of Retail, Señor Bla Bla Blá is joined by a very special guest: Antonette dela Luna, a fellow retail warrior with years of experience on the front lines. Together, we dive into the shared chaos, humor, and hard truths of working in the retail world—comparing stories, laughing at the absurd, and reflecting on how we both dealt with unforgettable customers and impossible demands from employers.


    📌 What will you find in this episode?


    Real, lived experiences from two sides of the retail world.

    Hilarious and frustrating customer interactions.

    Behind-the-scenes challenges with management and corporate expectations.

    Honest talk about burnout, boundaries, and the small victories that keep us going.

    Tips on surviving (and maybe even thriving) in retail environments.

    💡 Who should listen to this episode?


    Anyone who's worked in retail and wants to feel seen.

    Listeners curious about the reality behind the “customer is always right” mantra.

    Fans of honest, unfiltered conversations with a good dose of humor.

    Aspiring retail workers or managers who want a peek behind the curtain.

    Pull up a chair, grab your favorite drink, and join us for a candid conversation about what it really means to live the retail life.


    #ConfessionsOfRetail #RetailStories #AntonetteDelaLuna #CustomerService #RetailRealTalk #PodcastInEnglish #BehindTheCounter

    Hosted on Acast. See acast.com/privacy for more information.

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    45 mins
  • Wigs, Sipping Air, Spy TVs, and Taylor Swift 24/7
    Mar 9 2025

    🎧 Episode 1: "The Day Everything Changed" | Confessions of Retail

    In the very first episode of Confessions of Retail, Señor Bla Bla Blá takes us on a journey filled with mystery, tension, and a touch of surrealism. From a customer hiding in the back room from mysterious pursuers to the eccentricities of a regional director with impossible ideas, each story pushes the boundaries of everyday retail reality.


    📌 What will you find in this episode?

    • The mysterious customer: A man who claims to be followed and turns a store into his makeshift refuge.
    • Surreal corporate demands: How a regional director transformed a store into a "medieval market" overnight.
    • The unwatched TV customer: A story blending paranoia and technology in an electronics store.
    • Eccentric customers and unexpected moments: From imaginary burgers to a ham hourglass.


    We will also explore the secrets of big brands, the most unusual customer service experiences, and share tips and advice to survive in the retail jungle.


    💡 Who should listen to this episode?

    • Retail workers looking for a sense of understanding.
    • Curious customers wanting to know what really happens in stores.
    • Anyone who enjoys real stories with a touch of humor and drama.

    Get ready for a dose of raw reality, unexpected anecdotes, and confessions that will make you see the retail world with fresh eyes. Hit play and dive into the fascinating universe of Confessions of Retail!


    #ConfessionsOfRetail #RetailStories #CustomerService #MysteriousCustomers #CorporateSecrets #PodcastInEnglish #RealLifeStories

    Hosted on Acast. See acast.com/privacy for more information.

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    22 mins

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