Episodes

  • 470. This Is What Real Hospitality Looks Like with Bob Campana

    470. This Is What Real Hospitality Looks Like with Bob Campana
    Dec 15 2025
    What separates unforgettable restaurants from forgettable ones? In this episode of the Restaurant Rockstars Podcast, Roger talks with Bob Campana, a serial entrepreneur and restaurateur who shares what real hospitality actually looks like in practice. Bob breaks down how intentional design, human connection, and team culture create guest experiences that keep people coming back. From building dining rooms designed for conversation to leading teams with respect and purpose, this conversation challenges conventional thinking about hospitality. Perfect for restaurant owners, operators, and hospitality leaders who want to elevate their guest experience and build a restaurant their community loves. Restaurant Rockstars Podcast Actionable insights on leadership, culture, and profitability for restaurant owners and hospitality professionals. 🎧 Available wherever you listen to podcasts The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits An Important Message for Restaurant Owners: www.restaurantacademy.online/get-free-training-owners Thank you to our sponsors: The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Menufy: uplevels your SEO, takes direct online orders, markets to your guests & manages your online reputation. You get a custom branded SEO optimized website, data you control without losing 30% to 3rd parties, automated customer feedback, loyalty programs, built in chargeback protection and 24/7 support. https://restaurant.menufy.com/
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    33 mins
  • 469. Restaurant Leadership Burnout: 3 Ways to Stop It - Mike Messerof

    469. Restaurant Leadership Burnout: 3 Ways to Stop It - Mike Messerof
    Dec 9 2025
    The hospitality industry is burning out its best leaders…but it doesn’t have to. In this eye-opening conversation, Roger and coach Mike Messerof dig into the hidden pressures behind burnout, the mental health struggles no one talks about, and the simple practices that help restaurant owners lead without losing themselves. A raw, powerful, honest look at what it really takes to thrive in this business. 🔥 An Important Message for Restaurant Owners: www.restaurantacademy.online/get-free-training-owners Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your restaurant can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Run a Smarter, More Profitable Restaurant. Discover the proven systems & solutions that drive sales, train staff, and maximize your margins. Join The Restaurant Academy now: https://restaurantrockstars.com/joinacademy Connect with Restaurant Rockstars on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Connect with our guest: https://www.linkedin.com/in/mikemesseroff/ https://www.mikemesseroff.com/ https://www.thecircleoffreethinkers.com/ Thank you to our sponsors: 🔥 The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ 🔥 Menufy: uplevels your SEO, takes direct online orders, markets to your guests & manages your online reputation. You get a custom branded SEO optimized website, data you control without losing 30% to 3rd parties, automated customer feedback, loyalty programs, built in chargeback protection and 24/7 support. https://restaurant.menufy.com/
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    46 mins
  • 468. How Top Operators Master Systems, KPIs & Leadership - Kristin Albert

    468. How Top Operators Master Systems, KPIs & Leadership - Kristin Albert
    Dec 2 2025
    The systems, KPIs, and leadership habits top operators use to run high-performing restaurants without constant chaos. Learn how top restaurant operators create proactive systems, master the KPIs that matter, and lead teams that deliver five-star guest experiences consistently. In this episode, Kristin from Craveworthy Brands breaks down the operational playbook behind 20+ concepts — including how to hire the right people, develop leaders, manage sales/COGS/labor, build a strong culture, and stop running your restaurant by putting out fires. If you want a smoother operation, better profitability, and a team that actually shows up and performs, this conversation lays out exactly where to start. Watch Free Restaurant Video Training: www.restaurantacademy.online/get-free-training-owners Thank you to our sponsors: The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Menufy: uplevels your SEO, takes direct online orders, markets to your guests & manages your online reputation. You get a custom branded SEO optimized website, data you control without losing 30% to 3rd parties, automated customer feedback, loyalty programs, built in chargeback protection and 24/7 support. https://restaurant.menufy.com/
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    30 mins
  • 467. Restaurant Operator Training Systems: Inventory Control, Prime Cost, Labor Tracking & Menu Profit Guide

    467. Restaurant Operator Training Systems: Inventory Control, Prime Cost, Labor Tracking & Menu Profit Guide
    Nov 23 2025
    In this Hot Seat episode, Roger breaks down the restaurant operator training systems every owner needs to control costs and increase profit. Learn how to master inventory, prime cost, labor tracking, menu profitability, and team leadership so you can run a more efficient, more profitable restaurant. 🔥 Run a Smarter, More Profitable Restaurant. Discover the proven systems & solutions that drive sales, train staff, and maximize your margins. Join The Restaurant Academy now: https://restaurantrockstars.com/joinacademy Thank You To Our Sponsors: • Menufy: uplevels your SEO, takes direct online orders, markets to your guests & manages your online reputation. You get a custom branded SEO optimized website, data you control without losing 30% to 3rd parties, automated customer feedback, loyalty programs, built in chargeback protection and 24/7 support. https://restaurant.menufy.com/ • MenuTiger: Seamless QR menus, ordering and payment right from a guest’s phone made simple. It’s about efficiency and guest convenience. See how much smoother your restaurant can run at https://www.menutiger.com
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    26 mins
  • 366. How Crust Pizza Scaled from 1 to 30 Stores — and the Systems Powering 200+ Growth - Carl Comeaux

    366. How Crust Pizza Scaled from 1 to 30 Stores — and the Systems Powering 200+ Growth - Carl Comeaux
    Nov 16 2025
    Crust Pizza CEO Carl Comeaux joins the Restaurant Rockstars Podcast to share how he helped grow one local pizza shop into a 30+ location franchise - with goals to hit 200 and beyond. Learn how his team bootstrapped growth, built their own tech stack, and kept culture, consistency, and profitability at the heart of their success. Listen for insights on: • Scaling a franchise without private equity • Building leadership from within • Prime cost control and KPIs • Custom POS and loyalty innovation • Training through “Crust Pizza University” 🎧 Listen now: restaurantrockstars.com/audio/366-scaling-systems Thank you to our sponsors: 🔥 MenuTiger: Seamless QR menus, ordering and payment right from a guest’s phone made simple. It’s about efficiency and guest convenience. See how much smoother your restaurant can run at https://www.menutiger.com 🔥 TerraSlate menus are waterproof, rip-proof, antimicrobial and easy to clean. They ship to every state and over a hundred countries with a fast 1 day turnaround and Free overnight shipping. Get your menus from TerraSlate at https://terraslate.com 🔥 The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ 🔥 Menufy: uplevels your SEO, takes direct online orders, markets to your guests & manages your online reputation. You get a custom branded SEO optimized website, data you control without losing 30% to 3rd parties, automated customer feedback, loyalty programs, built in chargeback protection and 24/7 support. https://restaurant.menufy.com/ Run a Smarter, More Profitable Restaurant. Discover the proven systems & solutions that drive sales, train staff, and maximize your margins. Join The Restaurant Academy now: https://restaurantrockstars.com/joinacademy
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    28 mins
  • 465. What Most Restaurants Miss About Online Ordering - Jason Abraham

    465. What Most Restaurants Miss About Online Ordering - Jason Abraham
    Nov 9 2025
    Explore how online ordering systems are evolving to help restaurants increase sales, save time, and enhance the guest experience without adding complexity. Run a Smarter, More Profitable Restaurant. Discover the proven systems & solutions that drive sales, train staff, and maximize your margins. Join The Restaurant Academy now: https://restaurantrockstars.com/joinacademy Thank you to our sponsors: Menufy: uplevels your SEO, takes direct online orders, markets to your guests & manages your online reputation. You get a custom branded SEO optimized website, data you control without losing 30% to 3rd parties, automated customer feedback, loyalty programs, built in chargeback protection and 24/7 support. https://restaurant.menufy.com/ The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ MenuTiger: Seamless QR menus, ordering and payment right from a guest’s phone made simple. It’s about efficiency and guest convenience. See how much smoother your restaurant can run at https://www.menutiger.com TerraSlate menus are waterproof, rip-proof, antimicrobial and easy to clean. They ship to every state and over a hundred countries with a fast 1 day turnaround and Free overnight shipping. Get your menus from TerraSlate at https://terraslate.com
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    47 mins
  • 464. Restaurant Prime Cost: The #1 Metric for Profit Mastery - Kevin Morrison

    464. Restaurant Prime Cost: The #1 Metric for Profit Mastery - Kevin Morrison
    Nov 2 2025
    Learn how to calculate, track, and reduce your restaurant’s Prime Cost—the key to higher profit and smoother operations. Guests: Roger Beaudoin & Kevin Morrison. Your restaurant’s profit depends on mastering your Prime Cost—the total of food, beverage, and labor. In this episode, Roger Beaudoin and Kevin Morrison break down how to calculate, track, and reduce Prime Cost to maximize your bottom line. Join the Restaurant Academy which includes the Menu Profit Accelerator: https://www.restaurantrockstars.com/joinacademy Sponsors: • Menu Tiger – Seamless QR menus, ordering, and payment right from your guest’s phone. Improve efficiency and guest convenience: https://www.menutiger.com • Menufy – Uplevel your SEO, take direct online orders, market to guests, and manage your reputation with a custom-branded website and 24/7 support: https://restaurant.menufy.com Connect with Kevin: https://www.linkedin.com/in/kevin-morrison-13ab139b/ https://www.butterhospitality.com
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    39 mins
  • 463. The $3M Restaurant Playbook: Leadership and Systems That Drive Profit - Ed Powers

    463. The $3M Restaurant Playbook: Leadership and Systems That Drive Profit - Ed Powers
    Oct 26 2025
    How does a restaurant generate $3 million in annual sales and still maintain strong profits? In this episode, Roger Beaudoin of Restaurant Rockstars sits down with Ed Powers, Director of Operations at Broken Yolk Café, to unpack the leadership, systems, and culture that keep this brand thriving. After nearly three decades with Chili’s and Brinker International, Ed brings deep lessons in hospitality leadership, hiring the right people, and building consistency that drives profitability across locations. Listen in as Roger and Ed discuss: How leadership and team culture directly impact restaurant profits Smart ways to hire and retain the right people Balancing rising labor costs and food volatility without cutting quality Why breakfast, brunch, or any daypart can succeed with the right systems How technology, training, and feedback loops create lasting success Whether you run a neighborhood café or a multi-unit group, you’ll walk away with ideas to improve margins, strengthen your team, and grow your restaurant profits with less stress and more control. 🎙️The Restaurant Rockstars Podcast is where top operators, industry experts, and hospitality leaders share the systems and mindset that drive restaurant profits. Hosted by Roger Beaudoin, creator of the Restaurant Rockstars Academy, helping owners and managers simplify operations, train teams, and maximize profits every week. Watch the full video on YouTube → YouTube.com/@RestaurantRockstars Connect with Restaurant Rockstars on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Thank you to our Sponsors: The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Menufy: Uplevels your SEO, takes direct online orders, markets to your guests & manages your online reputation. You get a custom branded SEO optimized website, data you control without losing 30% to 3rd parties, automated customer feedback, loyalty programs, built in chargeback protection and 24/7 support. https://restaurant.menufy.com/ MenuTiger: Seamless QR menus, ordering and payment right from a guest’s phone made simple. It’s about efficiency and guest convenience. See how much smoother your restaurant can run at https://www.menutiger.com
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    41 mins