Resly, PriceLabs, Operto & Whizz: The 2026 Tech Roadmap
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About this listen
Are you running your accommodation business with 50 tabs open? One for pricing, one for cleaning, one for the PMS... it’s a recipe for burnout.
In this episode, we gather the leaders from Resly, PriceLabs, Operto, and Whizz—our key partners for the Strive Conference—to map out the future of hospitality technology.
We go beyond the buzzwords to find out what is actually working. We discuss the rise of "Agentic AI" (and how it’s already solving 66% of support tickets), why the era of "App Overload" is ending, and the specific tools these founders use to run their own companies.
If you want to future-proof your operations for 2026, this is your roadmap.
🎟️ MEET THESE TEAMS AT STRIVE 2026: Get your tickets for Melbourne & Auckland: https://strivetothrive.com.au
IN THIS EPISODE YOU WILL LEARN:
🚀 The 2026 Tech Trend: Why the industry is moving from "App Overload" to "Unified Ecosystems."
🤖 Real AI Utility: How Resly’s internal agent ("Frank") automates 66% of staff workload.
⚠️ The "User Trap": The #1 reason tech implementation fails (and how to fix it).
🧰 The Founder’s Stack: The specific AI tools these CEOs use to manage their inbox and meetings.
CHAPTERS:
00:00 - Intro & The 2026 Tech Landscape
01:55 - Why STR Adopts Tech Faster than Hotels
03:06 - The "50 Tabs" Nightmare (Tech Fatigue)
04:30 - "Agentic AI" vs. Basic Automation
06:37 - PriceLabs: Managing 600k Listings & Burnout
08:57 - Whizz: Moving Beyond Cleaning to Marketplaces
14:15 - The Debate: All-in-One vs. Best-in-Breed?
15:34 - The "User Trap": Why Tech Implementation Fails
18:01 - Stop Buying Software Your VAs Haven't Tested
21:30 - "Unreasonable Hospitality" in a Tech World
23:26 - When Should You Fire Your Software?
29:07 - The "Squeaky Wheel" Strategy (Getting Better Support)
30:10 - What Tools Do Tech Founders Actually Use?
31:28 - Meet "Frank": How Resly Automates 66% of Support
33:17 - How to Connect ChatGPT to Your Internal Data (Slack/Jira)
35:01 - Using Read.ai & Gemini for Meeting Notes
36:54 - Fixer AI: The "Inbox PA" That Drafts Your Emails
38:43 - ASPR AI for Sales Automation
40:00 - Strive Conference & Wrap Up
GUEST LINKS:
🔹 Resly: https://resly.com.au
🔹 PriceLabs: https://pricelabs.co
🔹 Operto: https://operto.com
🔹 Whizz: https://whizz.com.au
🔹 Fyxer (Inbox Assistant): https://fyxer.com
🔹 Read.ai: https://read.ai
ABOUT THE ACCOMMODATION SHOW: The Accommodation Show is the leading podcast for the accommodation industry, covering short-term rentals, hotels, and motels. We help you stay ahead of the curve with expert insights and actionable advice.
ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!
📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/
🌍 Join the Accommodation Owners and Managers Facebook Community:
https://bit.ly/AMoFacebookCommunity
🔗 Connect with Bart Sobies for industry insights, tools, and resources:
https://www.ibooked.online/bart/
🎙 Catch every episode of The Accommodation Show here:
https://www.theaccommodationshow.com
✨ Ready to take things up a level? Come to STRIVE:
https://www.striveconferences.com
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🥊 Hotel - BNB - STR Owners! 🥊
Need more direct bookings or a brand new website?
The trusted tech partner you can count on. We deliver results.
🥊 https://www.ibooked.online 🥊
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Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.