Reimagining Service Leadership: AI, Automation & the Future of Human Capital with CSO Kirit Mandavgane | Hosted by Piyushi Sharma
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Reimagining Service Leadership: AI, Automation & the Future of Human Capital with CSO Kirit Mandavgane | Hosted by Piyushi Sharma
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About this listen
In this premiere episode of The Legacy Room by Celixor, host Piyushi Sharma sits down with Kirit Mandavgane, Chief Strategy Officer at Nquare Experts, to explore how artificial intelligence and automation are quietly reshaping the future of human capital and professional services.
As a seasoned strategist with cross-industry expertise, Kirit breaks down how tech-enabled service models can drive scalability without losing the human edge. From recruitment to resource deployment, and from operational efficiency to leadership design, he offers a rare systems-level view of the transformation underway.
We discuss:
– How automation is disrupting traditional HR processes
– The mindset shift needed for leaders in a tech-first world
– Why people-first doesn’t mean tech-last
– Lessons on scaling people operations with clarity and compassion
From predictive systems to purposeful strategy, this conversation is a deep dive into the intersection of innovation, influence, and long-term legacy.
Follow The Legacy Room for more conversations with CXOs shaping the future of business.