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Rapid Response

Rapid Response

By: WaitWhat
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The pace of change in our culture is unprecedented and shows no signs of slowing. So what is most important to pay attention to when striving to innovate, create, and lead? From the team behind Masters of Scale, Rapid Response features candid conversations with today's top business leaders navigating real-time challenges. Hosted by the former editor-in-chief of Fast Company, Bob Safian.

© WaitWhat Inc
Economics Leadership Management & Leadership Politics & Government
Episodes
  • Labubu, FOMO, and the live shopping boom, with Whatnot’s Grant LaFontaine
    Nov 28 2025

    While digital live shopping has been popular for years in Asia, the phenomenon has only recently begun to take off in the U.S., thanks in large part to the rise of retail disruptor Whatnot. The platform’s co-founder and CEO, Grant LaFontaine, joins Rapid Response to share how his team has managed to evoke the feel of in-person shopping inside an online experience, why he weighs “fun” versus FOMO as a customer-engagement tool, and how Whatnot’s breakthrough is influencing other retailers and brands. LaFontaine also digs into the startup’s response to deep-pocketed rivals like eBay, and why he believes the viral Labubu trend is here to stay.

    This episode is brought to you by Stripe.

    Visit the Rapid Response website here: https://www.rapidresponseshow.com/

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    22 mins
  • Beyond the Parade: Macy’s navigates tariffs, turbulence and retail evolution
    Nov 25 2025

    This Thursday marks the 99th annual Macy’s Thanksgiving Day Parade, and Macy’s Inc. chairman and CEO Tony Spring joins Rapid Response with a behind-the-scenes preview of what to expect. It’s been a tumultuous year for the legacy retailer, shaped by new tariffs, shifting consumer habits, and the constant flip between “wartime” and “peacetime” leadership. Spring shares why his team is now on “version twenty-seven of the plan,” how Macy’s is entering the AI era, and what it really means to court the next generation of shoppers while staying grounded in “balance, not hype.”

    Visit the Rapid Response website here: https://www.rapidresponseshow.com/

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    23 mins
  • Rebuilding American courage and character, with General Stanley McChrystal and Baratunde Thurston
    Nov 21 2025

    What does it mean to be a courageous leader in 2025? Former U.S. General Stanley McChrystal joins futurist and culture critic Baratunde Thurston on stage at Masters of Scale Summit in San Francisco to discuss the responsibility of leaders today, the importance of character, and the weight of being an active citizen in democracy. Considering President Trump’s deployment of the National Guard, McChrystal explores the role of the military in civil society, and how the military is poised to evolve in the wake of AI.

    Visit the Rapid Response website here: https://www.rapidresponseshow.com/

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    24 mins
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