What’s Really Going On with Gen Z in the Workplace?

In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale sit down with leadership expert and author Tim Elmore to unpack the realities of Generation Z and how they’re reshaping the workforce. Tim breaks down insights from his new book, The Future Begins with Z, explaining what makes Gen Z tick — their mix of high agency, high anxiety, and a craving for authenticity. The conversation hits work-life balance, purpose-driven motivation, four-day workweeks, and how connection is vital.

What You’ll Learn:

• Generation Z is rapidly becoming the core of the workforce.
• They bring strong agency but also elevated anxiety to the job.
• The Peter Pan paradox captures their tension between maturity and authority.
• Leaders must start with belief and understanding instead of frustration.
• Onboarding is a make-or-break moment for Gen Z belonging.
• Meaningful work and work-life balance drive their decisions.
• Gen Z is motivated by a blend of money and mission.
• Entrepreneurial, flexible environments keep them engaged.
• Connection > control when it comes to leading younger employees.
• Gen Z’s preferences will heavily shape the future of work.

Hosts:

Kim Bastable - UF Director of Racquet Sports Education
Simon Gale - USTA Leader & Facility Executive

Guest:

Tim Elmore – Author of The Future Begins with Z, Leadership Expert, Founder of Growing Leaders

Learn More & Get Certified

Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquets leaders. Explore our self-paced online courses — Personal Brand Management, Operations & Programming, and Leadership & Finance — and join the next generation of directors shaping the future of the game. 👉 Learn More & Enroll Here

What’s Driving the Explosion of Pickleball and Padel?

In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale talk with industry pioneer David Johnson about the massive growth of pickleball and the rising momentum of padel in the United States. David shares his early journey co-founding Pickleball Central in 2006, what he’s learned watching the sport scale, and why participation curves are now shifting as the market matures.

The conversation breaks down the real data behind growth trends, why multi-sport facilities are becoming the new norm, and what operators need to know before adding padel. They dig into staffing needs, leadership skills, membership models, and how hospitality ultimately determines whether a facility thrives.

Hosts:
Kim Bastable - UF Director of Racquet Sports Education
Simon Gale - USTA Leader & Facility Executive

Guest:
David Johnson – Co-Founder of Pickleball Central, Pickleball Consultant

Learn More & Get Certified

Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquet leaders. Explore our self-paced online courses — Personal Brand Management, Operations & Programming, and Leadership & Finance — and join the next generation of directors shaping the future of the game. 👉 Learn More & Enroll Here

What standards are necessary to build a successful club?

In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale talk with Consultants Doug Cash and Ajay Pant about the importance of standards in business, particularly in the context of tennis clubs. They explore how standards define a brand, the necessity of enforcing them, and the challenges of managing high performers who may resist compliance. The conversation also delves into the consequences of lacking standards, the process of building a new culture, and the role of leadership in maintaining quality control. Both Doug and Ajay emphasize the need for transparency, team involvement, and the evolution of standards over time to ensure a consistent and high-quality customer experience.

What You’ll Learn:

• Standards are essential for setting expectations before hiring.
• The bigger and more corporate the club, the more likely they have written standards.
• Enforcement of standards is often lacking due to confrontation skills.
• Standards should evolve as the business improves.
• Involve the team in developing and agreeing on standards.
• High performers can be the hardest to manage when they resist standards.
• Quality control is crucial for maintaining product consistency.
• Transparency with standards helps in building trust with employees.
• The culture of a business is reflected in what happens when no one is watching.
• Hiring for cultural fit is vital for maintaining standards.

Hosts:

Kim Bastable - UF Director of Racquet Sports Education
Simon Gale - USTA Leader & Facility Executive

Guest:

Ajay Pant - CEO & Owner of Karundy Consulting

Doug Cash - CEO & Owner of CashFlowTennis

Learn More & Get Certified

Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquets leaders. Explore our self-paced online courses — Personal Brand Management, Operations & Programming, and Leadership & Finance — and join the next generation of directors shaping the future of the game. 👉 Learn More & Enroll Here