In this special reflection episode, Angela Connell-Richards shares an honest and insightful look at what the first month under the new 2025 Standards has really been like. From wins and breakthroughs to unexpected challenges, Angela takes you behind the scenes of her work with RTOs over the past month—revealing what’s working, what’s still settling, and what everyone should be paying attention to as the sector adjusts.

Key points discussed:
✅ How RTOs are adapting to the 2025 Standards in practice
✅ The biggest lessons learned (so far) from the first month
✅ Surprising trends and common roadblocks emerging across the sector
✅ What Angela and the Vivacity team have changed in their approach after working with clients under the new framework

Angela’s candid reflections will help you benchmark your own progress and get ahead of potential pitfalls. Whether you’re feeling confident or still finding your feet, this episode offers reassurance, clarity, and guidance for staying strong in the months ahead.

🎧 Call to action: Listen now and join Angela’s free online session, One Month On: Your RTO Check-In, at Vivacity to connect, reflect, and map out your next steps.

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au

In this crucial episode, Angela Connell-Richards sheds light on one of the fastest-growing audit triggers under the 2025 Standards: complaints. Even one unresolved student complaint can lead to a full ASQA investigation—so how you respond matters more than ever.

Key points discussed:
✅ How ASQA uses complaints to trigger audits
✅ What makes a compliant, defensible response process
✅ How to train your team to handle feedback and escalation
✅ What documentation you must retain to protect your RTO

Angela provides a framework to turn complaints into opportunities for improvement—and a shield against unexpected audits.

Listen now and download Angela’s free Complaint Response Template to strengthen your process today.

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au

In this high-stakes episode, Angela Connell-Richards breaks down the reality of delivering high-risk training products in the VET sector. From early childhood to cookery, some qualifications are magnets for ASQA scrutiny—and Angela shows you how to stay protected.

Key points discussed:
✅ What defines a “high-risk” qualification or unit
✅ How to assess and strengthen your delivery of risky products
✅ Common pitfalls in assessment, placement, and validation
✅ Evidence strategies to demonstrate quality and improvement

Angela gives you the tools to handle high-risk delivery areas with confidence and audit-readiness.

Listen now and download Angela’s free High-Risk Product Watchlist to assess and manage your most vulnerable qualifications.

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au