Hear our first impressions of ChatGPT 4o, as Fred, Josh, and Eric share our initial experience of the latest GPT evolution. We unravel the latest features of GPT-4o, from its voice interaction that's set to redefine customer service to its nuanced emotional intelligence that picks up on mood through facial recognition and voice inflection. But we don't stop at the features; we delve into the serious business of AI incident protocols, comparing them to bank robbery responses—because with great power comes great responsibility, especially in financial institutions.

We reflect on Apple's announcement they are embedding Chat GPT on the iPhone - Goodbye Siri? And we also we ponder the implications for tech juggernauts like Amazon and Google. Their strategic moves—or lack thereof—could shuffle the competitive deck in the voice interaction landscape.

Finally, as we eagerly gear up for the Financial Brand Forum, we share some of the sessions we are most looking forward to: SEO in banking, customer experience strategies, and the ethical maze of AI in financial services.

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(06:52 - 08:11) Impressions of GPT 4o Conversational Model

(22:09 - 23:23) Subscription Model for Language Models

(27:02 - 28:23) Google Ad Placement

(38:11 - 39:22) Effective Hiring Manager Interview Techniques

(42:23 - 43:25) Understanding the Honest Interviewee

(46:45 - 48:14) Excitement for Financial Brand Forum

(53:52 - 56:02) CX and AI Sessions

(59:18 - 59:40) What does AI have to do with your Robbery Incident Response Protocol?