Episodes

  • Episode 168 - Alice Ndung’u & Jacob Kyalo on the benefits of the Redington sticker for the Apple iPhone in Kenya
    Dec 17 2025

    In this episode of the Pure Digital Passion podcast, I sat down with Alice Ndung’u, Head of Apple Marketing at Redington Kenya, and Jacob Kyalo, Apple Certified Trainer, to unpack everything you need to know about the Redington sticker — the black label found on Apple iPhone boxes across Kenya.

    We dove deep into what the sticker actually represents for consumers: a mark of authenticity, a 24-month warranty, 6-month accidental damage cover for the iPhone, and a verification system that’s fast and reliable. Whether you’re buying an iPhone, a MacBook, or an iPad, the Redington sticker makes a real difference in terms of long-term value and peace of mind.

    Expect insights on:

    ✅ How to verify a Redington-authorized device

    ✅ Coverage for cracked screens and liquid spills

    ✅ Transferability of warranties when gifting or reselling

    ✅ Consumer trust and after-sales support in Kenya


    00:00 – Intro and Apple loyalty journey

    01:28 – Introduction of guests from Redington

    03:12 – What the Redington sticker means

    05:40 – Warranty and damage cover explained

    08:25 – Why device-based warranty matters

    10:10 – Verifying your device with the sticker

    13:32 – iPhones, iPads, and Macs: all covered1

    6:05 – Audience questions answered

    18:20 – Final thoughts and summary


    Whether you're an Apple enthusiast or a business investing in tech, this episode is a must-watch or listen to better understand why the Redington sticker is fast becoming a game-changer in Kenya’s Apple ecosystem.

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    21 mins
  • Episode 167: A Conversation with Martin Kigondu on the Casually Human Podcast: 25+ Years of Internet Startups, Digital Marketing, Entrepreneurship, Personal Branding & AI
    Dec 13 2025

    I was recently a guest on the Casually Human podcast with Martin Kigondu for an in-depth and candid conversation covering my 25+ year journey in technology, digital marketing, entrepreneurship, personal branding, and the rise of Artificial Intelligence in Kenya and Africa.

    Hosted in the intimate upstairs space at Sugar Bowl — the creative home built by Betty Musyoki, who worked at Dotsavvy nearly two decades ago — this conversation felt both nostalgic and transformational. It brought together personal history, professional evolution, and the larger digital story of Kenya.

    We explored everything from my early years in Mombasa, coding on a Sinclair ZX Spectrum, to navigating the early Internet boom in Nairobi, founding Dotsavvy, reinventing the business through multiple digital shifts, and now embracing the age of AI.

    This conversation also includes a serendipitous post-recording moment with Kevin “Wyre” Waire, who joined the podcast right after me — revealing his surprising world as a technology entrepreneur before delivering an intimate unplugged performance at Sugar Bowl.

    Special thanks to David “DJ Delite” Muriithi, who amplified the session online, and Wanja Gikonyo, who came specifically to support the recording.

    If you’re passionate about Kenya’s digital history, entrepreneurship, creativity, personal branding, or the future of AI, this is an episode worth watching and/or listening.

    00:00 — Introduction
    01:12 — Setting the stage at Sugar Bowl & the Betty Musyoki connection
    02:20 — Growing up in Mombasa: curiosity, family values & early influences
    04:35 — The Sinclair ZX Spectrum: learning to code at age 11
    06:58 — Moving to Nairobi & entering the early Internet industry
    09:40 — Africa Online, KenyaWeb & the digital awakening of Kenya
    12:05 — Joining 3Mice Interactive & early digital agency life
    14:22 — Founding Dotsavvy: moonlighting, opportunity & risk
    16:10 — The realities of entrepreneurship: thin margins, resilience & reinvention
    18:50 — Working with Opera, InMobi & Naspers/Dealfish: expanding perspective
    21:00 — Kenya’s digital transformation: fibre, social media & mobile-first life
    24:30 — COVID-19 & the acceleration of digital adoption
    26:45 — Dotsavvy’s evolution: from websites to digital strategy & transformation
    29:30 — Personal branding: blogging, podcasting & the power of storytelling
    32:20 — LinkedIn, X (Twitter) & shaping digital narratives
    34:45 — AI & the future of digital work: storytelling + AI as new core skills
    37:50 — Why the next generation must master both creativity & technology
    40:10 — A surprise encounter with Wyre & his world as a tech entrepreneur
    42:00 — Creativity, platforms & the future of digital expression in Africa


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    41 mins
  • Episode 166 - Planet Group International’s Fethi Amara On Transformational Enterprise Content Management In Africa
    Nov 25 2025

    In this episode of the Pure Digital Passion podcast, I was joined by Fethi Amara, Senior Executive at Planet Group International (PGI), for a deep and inspiring conversation on the invisible but powerful engine behind Africa’s digital transformation: Enterprise Content Management (ECM) and Business Process Management (BPM), now enhanced with AI.Fethi shared over 30 years of experience, from Arabizing foundational computing systems in the 90s to leading cutting-edge AI integrations at PGI across telecoms, banking, energy, and government in Africa and beyond. Together, we unpacked the challenges of managing enterprise data, building user-centric digital solutions, and the maturity gaps many organizations must bridge.From design thinking to agentic AI, legacy-free leapfrogging to digital chaos, this episode is an essential listen for any digital transformation leader operating in or focused on Africa:00:00 – Intro: Digital chaos & ECM’s role in Africa02:00 – Fethi Amara’s career journey & Arabizing tech in the 90s07:00 – Design thinking and localization in enterprise tech11:50 – The strategic advantage of being based in North Africa16:00 – What intelligent content management really means22:30 – How AI automates and classifies enterprise documents25:00 – ECM vs. BPM: turning documents into automated workflows29:40 – Telecoms & managing Africa’s data explosion33:30 – AI, compliance & digital maturity assessments37:25 – Mission-critical content management in energy and engineering40:20 – How modern ECM platforms embed AI natively45:35 – Global partnerships and PGI’s integrator model51:45 – Africa is NOT behind: success stories in Nigeria and Rwanda58:20 – Cloud-native advantage and leapfrogging legacy01:01:30 – Advice to African CEOs: Start with maturity. Start with users.👉 Watch and listen now to understand how Africa can go further, faster—with the right digital foundations. 🔗 Learn more: https://www.planetgroupint.com#DigitalTransformation #ContentManagement #ECM #AI #Africa #PlanetGroupInt

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    1 hr and 9 mins
  • Episode 165 - CarDuka's Steve Kahugu On Building A Trusted Digital Car Sales Marketplace For 3M Users in Kenya
    Nov 24 2025

    In this episode of the Pure Digital Passion Podcast, I sit down with Steve Kahugu, the Chief Technology Officer at CarDuka, to unpack how one of Kenya’s fastest-growing digital car marketplaces is solving the country’s long-standing trust deficit in car buying and selling.CarDuka has grown from an online valuation platform in 2017 to a 2.5 million–user marketplace built around verification, safety, data-driven decision making, instant financing, and AI-powered insights. Steve gives a candid, deeply technical look into how the platform works, why trust remains the industry’s biggest pain point, and how CarDuka plans to scale toward 4 million users by December.We explore CarDuka’s dealer microsites, private seller tools, the new trading feature, powerful NCBA financing integrations, and their long-term vision of becoming the most trusted marketplace for cars across Africa.If you’ve ever bought or sold a car in Kenya, this conversation offers clarity, context, and a glimpse into the industry’s future:00:00 – Introduction & Why Trust Defines Kenya’s Car Market01:33 – CarDuka Origins: From Valuation Tool to Auctions to Marketplace03:22 – The Trust Deficit: Kenya’s #1 Pain Point in Car Transactions04:23 – Why Even Car Dealers Face Trust Challenges06:19 – How CarDuka’s Verification System Works (Buyers & Sellers)08:51 – Mileage Manipulation & New Authenticity Safeguards10:25 – Deep Integration with NCBA & Instant Financing13:35 – CarDuka Growth: From 1M to 2.5M Users14:00 – AI-Powered Car Reviews & Chatbots16:55 – Scaling to 4 Million Users: What’s Driving Adoption21:13 – Private Sellers: Self-Listing vs. Sell-It-For-Me23:06 – New Trading Feature Explained24:58 – Dealer Microsites & Digital Showrooms28:11 – Why Dealers Must Learn to Self-List31:51 – Dealer Benefits: Verified Leads, NCBA Financing & More32:13 – The 2030 Roadmap & CarDuka Club35:26 – Misconceptions About Buying Cars Online37:38 – Message to Hesitant Buyers38:14 – Message to Dealers Yet to Join CarDuka39:06 – Where to Learn More & Download the App39:31 – Closing Thoughts

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    41 mins
  • Episode 164 - ALN ATLAS 2025: Phyllis Migwi, David Bunei, & Shikoh Gitau On Building Africa’s Digital Legal Infrastructure
    Nov 23 2025

    At the ALN ATLAS 2025 – Africa Law & Tech Symposium on the 12th November 2025, I had the privilege of moderating a panel discussion exploring one of the most important conversations of our time: How Africa can build a digital legal infrastructure that is trusted, inclusive, secure, and ready for the future.


    In this session, I was joined by three leaders who sit at the heart of Africa’s evolving digital economy — Phyllis Migwi of Microsoft Kenya, David Bunei of Oracle Kenya, and Dr. Shikoh Gitau of Qhala. Together, we unpacked the essential building blocks needed to turn Africa’s digital policy aspirations into real-world systems that can support the continent’s social and economic ambitions.


    The conversation began with a deep dive into the tension between innovation and compliance, with Phyllis offering a rare inside look at how Microsoft operationalizes responsible AI, navigates the Kenya Data Protection Act, and works to build trust through transparent governance practices. She emphasized that AI adoption in Africa can only flourish if organizations commit to ethical, auditable, and people-centered approaches that protect users.


    David expanded the conversation by confronting the reality that Africa risks being left behind if the continent does not accelerate investment in cloud infrastructure, data centers, and harmonized regulatory frameworks. He emphasized that Africa’s digital future cannot be built on fragmented data policies or minimal investment in digital capacity. To benefit from the Fourth Industrial Revolution, Africa must modernize its legal frameworks, scale public-private cooperation, and grow a digitally literate population capable of adopting and trusting new technologies.


    Shikoh grounded the entire conversation by reminding us that digital transformation is ultimately about people. Policy documents, she argued, do not create digitization — practical implementation does. Using Rwanda’s fintech passport as a case study, she demonstrated how regulatory sandboxes, human-centered design, and region-based experimentation can unlock pragmatic, cross-border digital ecosystems that work in real life, not just on paper.


    As the panel progressed, we explored the promise of blockchain in legal agreements, the future of smart contracts in Africa’s informal and agricultural sectors, the risks and opportunities associated with cross-border data governance, and the urgent need for Africa to define its own AI ethics and digital identity principles rather than import frameworks that may not reflect the continent’s realities.


    We ended with a clear view of what must happen next: Africa must align digital laws with continental ambitions, build capacity at scale, experiment more boldly, and adopt legal and regulatory innovation as a default mindset. The future is already unfolding — Africa’s responsibility is to shape it intentionally.


    00:00 — Introduction

    02:40 — AI Governance & Compliance in Africa

    08:18 — Cloud Infrastructure & Data Sovereignty

    13:55 — Human-Centered Digital Policy

    21:00 — Responsible AI & Public Sector Readiness

    23:40 — Smart Contracts & Blockchain Adoption

    32:55 — Cross-Border Data Governance

    38:20 — Public-Private Collaboration

    49:30 — Closing Reflections

    54:50 — Final Thoughts


    #ATLAS2025 #LawMeetsCode #DigitalAfrica #AIinAfrica #ALNAcademy


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    58 mins
  • Episode 163 - Fuelling The Hustle: MESH CEO Anuj Tanna On Identity, AI, & The Future of Work In Kenya & Africa
    Oct 18 2025

    In this episode of the Pure Digital Passion podcast, I sit down with Anuj Tanna, Co-Founder and CEO of MESH, for a deep dive into the platform that is fuelling Kenya's vibrant hustle economy. Anuj shares the foundational insights from his time at Telkom Kenya that led him to see the informal economy not as a problem to be fixed, but as a powerful engine to be supported. We discuss the specific product mechanics, business model, and future vision for the platform serving over 1 million young entrepreneurs. This is a must watch or listen for anyone in technology, finance, and social impact in Kenya and Africa.In this episode, we discuss:(02:45) The key lessons from Telkom Kenya that became the seed for MESH.(10:30) Why "identity" is the biggest lever for income growth, not the biggest barrier.(15:32) How MESH's UI/UX is architected to shift a user's identity from "unemployed" to "entrepreneur."(21:12) The "Jungle Gym" model: Why peer-to-peer learning from someone "two steps ahead" beats formal courses.(26:19) The future of MESH: Using generative AI to create a personal business coach in Sheng and Swahili.(29:59) The "Wraparound Experience": A groundbreaking, three-pillar strategy to make trust "bankable" and unlock credit.(36:51) The MESH Business Model: How the platform stays free for users by partnering with corporates.(49:36) Overcoming resistance and changing the mindset from "formalizing" to "fuelling" the informal economy.Enjoyed this?👍 Like the podcast💬 Drop your thoughts or questions in the comments🔔 Subscribe for more conversations on Kenya's and Africa's digital transformation.#PureDigitalPassion #MESH #AnujTanna #MosesKemibaro #HustleEconomy #Kenya #Africa #Technology #Startups

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    1 hr and 2 mins
  • Episode 162 - Affordable eSIM Mobile Data Roaming For Kenyan & African Travellers with Mandeep Birdi & Peter Lubia
    Sep 15 2025

    Tired of shocking data roaming bills after your travels? The eSIM revolution is here to put an end to that. In this episode of the Pure Digital Passion podcast, I sit down with Mandeep Birdi, CEO of RoamBuddy, and Peter Lubia, CEO of Flexicom Enterprises, to unpack how eSIM technology is making global connectivity affordable and seamless for travelers from Kenya and across Africa.We dive deep into their groundbreaking partnership and the landmark deal with Kenya Airways to launch the KQ Safari Data plan. This is a conversation about the end of the physical SIM card and the future of mobile connectivity.In this episode, we cover:(01:53) What is an eSIM? Mandeep Birdi explains the fundamentals of this 100% digital SIM and how it's installed.(03:33) Apple's Big Move: How the new eSIM-only iPhones are accelerating the global shift away from physical SIM cards.(05:55) A Practical Guide: Peter Lubia walks through the simple, step-by-step process of getting an eSIM before you travel.(08:09) The Global-Local Partnership: We break down the innovative model between RoamBuddy and Flexicom that's bringing this technology to Kenya.(11:12) Benefits Beyond Travel: Exploring the enhanced security, flexibility, and environmental advantages of eSIMs.(21:57) Africa's eSIM Opportunity: Why the continent is a fertile ground for this technology, leapfrogging legacy systems.(31:20) The Inside Story: How the landmark partnership with Kenya Airways to launch KQ Safari Data came to be.(35:24) Solving Corporate Travel: A look at the enterprise solutions that eliminate the nightmare of roaming expenses for businesses.(47:24) How to Get Connected: A clear call to action for individual travelers and businesses who want to start using or partnering on eSIMs.(56:18) The Future of Connectivity: Will the physical SIM card become a museum artifact? Our guests share their predictions.Connect with our guests:RoamBuddy: https://www.roambuddy.worldFlexicom Enterprises: https://esim.flexicom.co.keKQ Safari Data: https://www.kqsafaridata.com

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    1 hr and 3 mins
  • Episode 161 - Charting Africa’s Digital Transformation with Balancing Act's CEO Russell Southwood
    Sep 14 2025

    In this episode, I sit down with Russell Southwood, CEO of Balancing Act and author of Africa 2.0 and the Africa Interconnection Report 2025, to unpack 20+ years of telecoms, internet, data centres, AI, and policy across the continent. We go from Celtel and M-PESA to today’s cloud & AI wave—and the human and cultural factors that make (or break) adoption.

    Chapters
    00:00 Intro01:30 Russell’s origin story (SOAS, Kenya at 7, early digital influences)07:18 Founding Balancing Act & the weekly Africa telecoms newsletter10:33 Lessons from the books (Less Walk, More Talk; Africa 2.0)17:53 E-commerce’s long runway & the digital divide (2G ↔ smartphones)21:28 Extending rural coverage (AMN, iSat, Vanu, Neuron & more)27:22 Data centers, cloud & AI — key takeaways from the Interconnection Report33:29 OTT regulation: innovation vs. control, free speech, shutdowns37:26 Broadband today, cable resilience & the rise of home internet40:45 Startups that last: solving real problems, not just raising rounds43:51 Government, talent & delivery (why execution matters)45:23 Looking ahead: energy constraints, AI realism & practical optimism53:20 Closing


    What you’ll learn

      • How people—not pipes—ultimately drive tech adoption in Africa
      • Why data centres are reshaping the ecosystem (IXPs, neutrality, sovereignty)

      • How to balance OTT regulation without stifling free speech or innovation

      • The real blockers: literacy, energy, policy capture—and what’s changing

      • How enduring African startups think about users, utility, and scale


      About Russell Southwood
      CEO, Balancing Act. Veteran analyst of African telecoms, internet & media. Author of Africa 2.0, Less Walk, More Talk, and lead author of the Africa Interconnection Report 2025.

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    54 mins