Providing personalized care for veterans at the VA
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Providing personalized care for veterans at the VA
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About this listen
The Department of Veterans Affairs is finding new ways to provide a better customer experience for the millions of veterans it serves — whether online, over the phone, or in person. Deputy Chief Veterans Experience Officer Barbara Morton goes in depth on all things CX at the VA.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.