Programs & Impact: How Coordinated Care Changes Lives
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Programs & Impact: How Coordinated Care Changes Lives
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About this listen
In this third episode of the Heart of Healthcare mini-series, Prof. Dr. Jan Bonhoeffer and Andrea Gardner explore how coordinated, integrated care can transform the experience of families navigating complex health challenges.
Drawing on early insights from the KIDZ program (Koordinierte integrierte Diagnostik und Versorgung zu Hause für Kinder, Jugendliche und ihre Familien im Kanton Basel-Stadt), they discuss how medical, psychological, and social support can come together to create continuity, trust, and measurable impact.
Through real examples from daily practice, they reflect on what happens when teams collaborate closely, when families are guided instead of left alone, and when care meets people in the reality of their lives — often in their own homes.
This episode highlights why research, professional coordination, and heart-based presence belong together. It shows how integrative care models can reduce strain on families, strengthen resilience, and create a more human, effective form of healthcare.
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