As AI becomes part of everyday business, many teams are asking a simple question: does Lean still matter?

In this episode of ProcessIQ, we explore how Lean thinking holds up in an AI-enabled world.

We cover:

• What Lean was originally designed to solve

• The core principles of Lean: waste reduction, customer value, and root-cause problem solving

• Where Lean strengthens AI adoption — and where it may fall short

• Why process discipline and clarity matter more, not less, when AI enters the picture

• How leaders should think about Lean differently toda

This episode is for process professionals, transformation leaders, and anyone working at the intersection of operations, data, and AI.

Reach out: whenprocessmeetsai@gmail.com

This episode breaks down 7 big process transformation trends shaping 2026, inspired by the PEX Network report. This looks at how organisations are rethinking process fundamentals, the shift toward GenAI and Agentic AI, and why smarter orchestration, skills, and process first approach matter more than ever.

Reference:

PEX Network – “10 Process Excellence Trends for 2026”

https://www.processexcellencenetwork.com/process-excellence/articles/10-process-excellence-trends-for-2026

#process transformation, #process excellence, #2026 trends, #process orchestration

In this episode, we explore Agentic AI—what it is, how it works, and why it’s becoming a major trend in business process transformation.

You’ll hear practical examples from IT, customer service, finance, and operations, and how early adopters are using agentic workflows to reduce manual effort and improve speed and accuracy.

We also touch on common risks—like low-quality data, oversight gaps, and employee resistance—and how leaders can think about them. A simple, executive-friendly breakdown of where Agentic AI fits and what it can unlock.

For any questions or suggestions please reach out at whenprocessmeetsai@gmail.com

Generative AI (GenAI) is changing how businesses work — from customer service and HR to finance and Customer Service. In this episode of Process IQ, I explain where GenAI is making an impact, how it works (fine-tuned models, prompt-powered workflows, and RAG), and why it’s finally solving the challenge of unstructured data.

With real examples, you’ll learn how GenAI is helping companies work faster, smarter, and more human.

Please reach out to me at whenprocessmeetsai@gmail.com

#GenerativeAI #BusinessProcesses #ProcessAutomation #AIinBusiness #DigitalTransformation

AI and automation projects may fail not because of the technology — but because the underlying process is unclear. In this episode I will explain why mapping your process first is the single most important step for successful AI and automation initiatives.

Learn how process mapping uncovers hidden complexities, prevents wasted investment, and helps identify where AI truly adds value. Whether you’re just starting with automation or exploring advanced AI, this episode will show you why a simple map can make or break your project.

Share your feedback or stories: whenprocessmeetsai@gmail.com

#AI #Automation #ProcessMapping #ProcessMining #DigitalTransformation #IntelligentProcesse

Processes shape our daily lives and business outcomes more than we realize. In this episode, I explore what makes a process truly intelligent — the ability to see in real time, understand context, and adapt automatically.

Using relatable examples from shipping, inventory, and customer experiences, I've explained why intelligent processes will define the next decade of business success. Executives, tech leaders, and process enthusiasts will gain insights on building processes that deliver better outcomes, improve customer satisfaction, and scale efficiently.

Connect with me: 📧 whenprocessmeetsai@gmail.com

#ProcessIQ #ProcessIntelligence #BusinessProcess #AI #ProcessImprovement #OperationalExcellence #Automation #ProcessDesign

In this episode, I will explain what process mining is, how it works, and why it’s changing the way organizations uncover inefficiencies. From finance to healthcare to HR, learn how leading companies are using process mining to cut costs, speed up cycle times, and deliver better customer experiences.

💌 Feedback: whenprocessmeetsai@gmail.com

#ProcessMining #BusinessTransformation #DigitalProcess #ProcessImprovement #Automation

Your process as written is rarely your process as lived. In this episode, I explore the disconnect between documented Standard Operating Procedures (SOPs) and the real-world steps your teams actually follow. I will share why this gap exists, how it impacts efficiency and automation, and the tools you can use to uncover the truth.

📧 Feedback & questions: whenprocessmeetsai@gmail.com

#ProcessImprovement #ProcessMining #AI #Automation #ProcessManagement #ProcessAnalysis #ProcessIQ