Principles in Action: How Presence Transforms Care
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About this listen
In this second episode of Heart of Healthcare, Prof. Dr. Jan Bonhoeffer and Andrea Gardner explore how the Six Living Principles come to life in real clinical practice.
Pediatrician Mandy Dolezal (Youkidoc) joins the conversation and shares moving stories from her daily work with families — illustrating how presence, deep listening, and genuine human connection can shift the trajectory of care.
Together, the three reflect on how these principles have evolved over time, why they remain a living, adaptive framework, and how evidence and empathy strengthen each other when applied with intention.
This episode offers a grounded, human view of heart-based medicine in action — where resilience grows, trust is built, and small moments of awareness can change the experience of both patient and practitioner.
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