Practice Partners Podcast cover art

Practice Partners Podcast

Practice Partners Podcast

By: Ami Assigal & Zac Pandur
Listen for free

About this listen

Welcome to Practice Partners Podcast, where Ami, a seasoned practice owner, and Zac, a dynamic practice manager, team up to explore the ins and outs of healthcare business management. Together, they share their expertise as consultants for practice owners and managers through their work with Practice Partners, while also operating Ami's own successful medical centre group, Innovate Health.

From funny behind-the-scenes stories to real-world challenges and valuable insights, Practice Partners Podcast is your go-to podcast for everything practice management and operations. Whether you’re a seasoned practice owner, a budding manager, or just curious about what goes on behind the reception desk, join Ami and Zac for an engaging and informative journey into the heart of healthcare business.

Tune in for laughs, lessons, and a little chaos—because running a medical practice is anything but boring!

'We partner you in your Healthcare Business'

© 2025 Practice Partners Podcast
Economics Hygiene & Healthy Living Leadership Management Management & Leadership Physical Illness & Disease
activate_mytile_page_redirect_t1
Episodes
  • #30 - Budget Like a Boss - Cut Costs Without Cutting Corners
    May 12 2025

    Send us your enquiry or question directly!

    Running a practice is expensive—but blowing the budget doesn’t have to be the norm. 💸📉

    In this episode of the Practice Partners Podcast, we’re talking all things budgeting and cost control, including:
    ✅ How to know your numbers and what they actually mean
    ✅ Smart strategies to cut costs without impacting care
    ✅ Why every dollar spent should have purpose and return
    ✅ How to shift the mindset from “what’s nice” to “what’s necessary”
    ✅ Red flags in overspending and how to correct them early

    Feel free to call on the team at Practice Partners if you need some guidance on a cost-effective approach to practice management. It is never too late!

    Before your next splurge on that “essential” new gadget — tune in and get practical about your practice’s financial future.

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

    Show More Show Less
    36 mins
  • #29 - Assigning Medicare Benefits – Why It Matters & How to Get It Right
    May 5 2025

    Send us your enquiry or question directly!

    Assigning Medicare benefits isn’t just paperwork — it’s a legal requirement and a critical step in keeping your billing compliant and your payments flowing 💼

    In this episode of the Practice Partners Podcast, we break down:
    ✅ What “assigning benefits” actually means and why it matters
    ✅ Legal obligations for practices and practitioners
    ✅ How to properly collect patient consent (DB4 forms and digital alternatives)
    ✅ Managing the process day-to-day across your reception and clinical teams
    ✅ Using tools like Tyro Easyclaim to streamline compliance and payments

    We also unpack recent legislative changes aimed at reducing admin burden while keeping practices accountable.

    📎 Helpful Links & Resources:
    ➡️ MBS Explanatory Note: Note GN.9.25 | Medicare Benefits Schedule
    ➡️ HotDoc Processes: Capturing patient consent for Bulk Billed Telehealth Items – HotDoc Support
    ➡️ Tyro EasyClaim: How does EFTPOS work with Medicare Easyclaim? | Tyro
    ➡️ Services Australia: Improving the assignment of benefit process | Australian Government Department of Health and Aged Care

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

    Show More Show Less
    32 mins
  • #28 - Accountability At The Nurses Station
    Apr 29 2025

    Send us your enquiry or question directly!

    A smooth clinic starts at the treatment room — but are your nurses truly across the processes that keep everything moving? 🏥

    In this episode of the Practice Partners Podcast, we dive into the importance of accountability at the nurse’s station, covering:
    ✅ Ensuring your team owns treatment room processes and procedures
    ✅ Stock management: no more last-minute shortages or over-spending
    ✅ Opportunistic billings: capturing every eligible service
    ✅ Managing recalls, reminders, and results with precision
    ✅ How to create a culture where nurses lead, own, and deliver

    When the nurses' station is smooth sailing, the whole practice runs better. Let's make accountability non-negotiable.

    🎧 Tune in now to tighten up your treatment room operations!

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

    Show More Show Less
    37 mins

What listeners say about Practice Partners Podcast

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.