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Power Factor

Power Factor

By: Midstate Electric Cooperative
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About this listen

Welcome to Power Factor, the official podcast of Midstate Electric Cooperative! Join us as we dive into the latest in energy services, community events, and the cooperative difference that powers our communities. Each episode brings insights from our team of experts, energy-saving tips, updates on new programs and technologies, and conversations with local partners and members who are shaping our community’s sustainable future. Whether you're curious about electric vehicles, interested in renewable energy, or just want to know more about how we’re working to keep your lights on, Power Factor is here to keep you plugged in. Tune in to learn more about how Midstate Electric is energizing the way we live, work, and grow—together.

© 2025 Power Factor
Episodes
  • Episode 3 - Behind the Scenes: Member Service

    Episode 3 - Behind the Scenes: Member Service
    Jul 17 2025

    Episode 3 – Behind the Scenes: Member Service

    Hosted by Jim Anderson, General Manager and CEO of Midstate Electric Cooperative

    In this episode of Power Factor, we’re spotlighting the friendly, knowledgeable Member Service Representatives who are the first point of contact at Midstate Electric.

    CEO Jim Anderson talks with Shawntaye, Member Service Supervisor, and Amber, a senior MSR, about what it takes to deliver top-notch service—from starting new accounts to explaining billing details like demand and facility charges. They discuss how MSRs support members through sensitive situations, troubleshoot high bills, and guide them on tools like SmartHub to track usage.

    Most importantly, they share how the cooperative difference shines through in programs like capital credits and flexible payment options that help members stay connected—even during tough times.
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    22 mins
  • Episode 2 - Lines of Defense: Wildfire Mitigation

    Episode 2 - Lines of Defense: Wildfire Mitigation
    Jul 16 2025

    Episode 2 – Lines of Defense: Wildfire Mitigation
    Hosted by Jim Anderson, General Manager and CEO of Midstate Electric Cooperative

    In this episode, we’re breaking down the steps electric utilities take to prevent wildfires and keep communities safe. You will hear from Midstate Electric Cooperative's Operations Manager, Brian Sharr and Engineering Manager, Tom Weller on topics from tree trimming and vegetation management to creating defensible space and maintaining rights-of-way, we cover the critical work happening year-round. We’ll also explain how fire mitigation settings impact power restoration and why community education plays a vital role in reducing wildfire risk. Tune in to learn how proactive planning and partnership help protect both the grid—and the people it serves.
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    27 mins
  • Episode 1 – Introducing Power Factor Podcast

    Episode 1 – Introducing Power Factor Podcast
    May 28 2025

    Episode 1 – Introducing Power Factor Podcast
    Hosted by Jim Anderson, General Manager and CEO of Midstate Electric Cooperative

    In this inaugural episode of the Power Factor Podcast, Jim Anderson introduces Midstate Electric Cooperative’s new platform for open conversation and member connection. Tune in as we explore the key factors that drive our power, influence our decisions, and shape the future of MEC.

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    6 mins

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