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Positive Image Podcast

Positive Image Podcast

By: Nicole Manzer and Alicia Lumsden
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About this listen

Welcome to Positive Image, the podcast that dives deep into the fascinating world of the hair and beauty industry. Join us, your hosts Alicia and Nicole, two accomplished salon owners, educators, and coaches, as we take you on an enlightening journey through the art and science of enhancing your beauty and confidence. In a world where appearance plays a significant role, we believe that the pursuit of beauty should be empowering, inclusive, and most importantly, positive. With our combined expertise and passion for the industry, we're here to bring you engaging discussions, expert insights, and inspiring stories that will not only transform the way you think about beauty but also help you discover your true, authentic self. Each episode of Positive Image is carefully curated to explore a wide range of topics, from the evolution of beauty standards and the secrets behind successful salon businesses to the latest trends in hair styling, skincare, and makeup. We'll debunk myths, share practical tips, and introduce you to the incredible individuals shaping the industry. But our podcast is more than just beauty tips; it's about fostering self-esteem, promoting diversity, and embracing individuality. We'll delve into the personal stories of real people whose lives have been transformed by the power of self-care and self-expression. Alicia and Nicole have made it their mission to not only provide you with the knowledge and skills needed to look and feel your best but also to create a supportive and uplifting community where everyone can celebrate their uniqueness. Positive Image is not just another beauty podcast; it's a movement towards a more positive and inclusive world of beauty. So, whether you're a seasoned beauty professional or someone looking to explore the wonders of self-care, join us on this exciting journey of self-discovery, empowerment, and transformation. Tune in to Positive Image and let's redefine beauty together. Because when you feel good about yourself, you can truly shine! Subscribe now and be part of the positive change. Follow us here @hello.positiveimage @nicole.manzer @aliciacreate Connect with us here hello.positiveimage@gmail.com, manzermethodcoaching@gmail.com, alicia.lumsden.to@gmail.com Art Economics Leadership Management & Leadership
Episodes
  • 43 - Building a Brand That Books: Marketing Your Salon & Attracting Dream Clients
    Sep 22 2025

    In the final episode of our How to Open a Salon in Toronto series, Nicole and Alicia dive into the exciting world of branding, marketing, and launch strategy. They unpack what it takes to build a magnetic brand, attract your dream clients, and design a marketing plan that works without overwhelming you. From choosing booking systems and creating content to planning a buzz-worthy grand opening, this episode covers the essentials of getting your salon noticed.

    Along the way, you’ll learn how to:
    ✅ Define your brand identity and values
    ✅ Identify and market to your dream client
    ✅ Build a marketing plan that’s consistent, not constant
    ✅ Create content and visuals that build trust
    ✅ Launch your salon with confidence and visibility

    This episode closes out our 6-part summer series on opening a salon in Toronto—but the lessons apply wherever you are. If you missed the earlier episodes, now’s the perfect time to go back and catch the full roadmap to salon ownership.

    We’ll be back soon with Season 5, bringing you more authentic conversations, empowerment, and community in the beauty industry.

    Find us on Instagram
    @hello.positiveimage @nicole.manzer @aliciacreate

    Email us any ideas, suggestions, or comments
    hello.positiveimage@gmail.com

    Work with Nicole
    manzermethodcoaching@gmail.com

    Work with Alicia
    alicia.lumsden.to@gmail.com

    Show More Show Less
    34 mins
  • 42 - Salon Policies Made Simple: Protecting Your Business & Empowering Your Team
    Sep 1 2025

    In this episode, Nicole and Alicia break down why every salon owner needs a policy and procedure manual—and how to actually create one without overcomplicating things. From payroll and compensation basics to vacation rules, sick leave, and product commissions, they cover what to include so your team knows exactly what’s expected.

    They discuss how clear policies not only protect you legally, but also empower your team, prevent misunderstandings, and keep your salon running smoothly without constant micromanagement. You’ll also learn practical tips for building your manual, introducing it to your team, and keeping it updated so it grows with your business.

    If you’ve ever wondered how to set boundaries, avoid drama, and lead with confidence, this episode gives you the framework to get started.

    Find us on Instagram
    @hello.positiveimage @nicole.manzer @aliciacreate

    Email us any ideas, suggestions, or comments
    hello.positiveimage@gmail.com

    Work with Nicole
    manzermethodcoaching@gmail.com

    Work with Alicia
    alicia.lumsden.to@gmail.com

    Show More Show Less
    22 mins
  • 41 - Opening Costs: How Much Does It Really Cost to Open a Salon?
    Aug 11 2025

    In this episode, Nicole and Alicia walk you through Realistic cost breakdowns for opening a salon in Toronto—from buildout to insurance, with tips on budgeting and surprise expenses

    They’ll break down:

    • The Big Categories – What You’ll Spend On
    • Renovations & Buildout Costs
    • Furniture, Equipment & Fixtures
    • Licenses, Legal, Insurance & Admin
    • Inventory, Branding & Other Start-up Costs
    • Funding Your Salon
    • Budgeting Advice + Surprise Costs
    • Ongoing Monthly Costs You’ll Need to Budget For
    • Tips to Stay Financially Sane

    If you're planning to open a salon in Toronto, Ontario, this episode is your go-to guide—but it also serves as a helpful reference for salon owners anywhere. Please ensure you check with your local government for regional laws and procedures.

    💡 Avoid expensive mistakes and set yourself up for success by setting a budget and a buffer.

    ✅ Cheat Sheet for Listeners
    • Use a spreadsheet to track every category of expense
    • Add a 10–15% buffer for unexpected costs
    • Prioritize insurance, electrical, plumbing, and legal support
    • Look for used equipment—but invest in comfort and plumbing-related pieces
    • Always ask for detailed quotes before committing to renos
    • Startup Budget Template (Google Sheets) (you can create a branded one to share with listeners)
    • Futurpreneur Startup Funding
    • Women Entrepreneurs Ontario
    • BDC Loan Programs

    Find us on Instagram
    @hello.positiveimage @nicole.manzer @aliciacreate

    Email us any ideas, suggestions, or comments
    hello.positiveimage@gmail.com

    Work with Nicole
    manzermethodcoaching@gmail.com

    Work with Alicia
    alicia.lumsden.to@gmail.com

    Show More Show Less
    49 mins
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