Podcasts By Dr. Kirk Adams: Interview with Mark Miller, Founder, CEO, Inclusion Impact Accessibility cover art

Podcasts By Dr. Kirk Adams: Interview with Mark Miller, Founder, CEO, Inclusion Impact Accessibility

Podcasts By Dr. Kirk Adams: Interview with Mark Miller, Founder, CEO, Inclusion Impact Accessibility

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 🎙️ Podcasts By Dr. Kirk Adams: Interview with Mark Miller, Founder, CEO, Inclusion Impact Accessiblity https://drkirkadams.com/podcasts-by-dr-kirk-adams-02-12-2026/ In this mission-driven episode of Podcasts by Dr. Kirk Adams, Dr. Kirk Adams sits down with Mark Miller, Founder and CEO of Inclusion Impact Accessibility, for a wide-ranging conversation on what it takes to move accessibility from a one-time "fix" to a durable organizational capability. Mark shares his 13-year path into digital accessibility, from a technology career to learning the craft under early industry pioneers, before helping build the field through work on accessibility maturity models and large-scale consulting, then returning to a "boutique" approach with his own firm so he can meet clients where they are and build pragmatic, customized roadmaps. Together, they unpack two core ideas leaders can act on immediately: accessibility maturity models (the step-by-step way organizations embed accessibility into policy, process, and the software development lifecycle so accessibility doesn't "fade" as websites and apps change) and "shift left" (building accessibility into requirements, design, and development, where it's cheaper and less risky, rather than scrambling after problems hit production). They also explore where AI could genuinely help (e.g., making content discovery easier for blind users and improving developer workflows) and where it can mislead, especially if organizations overtrust automation and skip the essential human testing that catches real-world barriers. TRANSCRIPT: Adverisement: This podcast brought to you by Pneuma Solutions. Advertisement: I can't see it. Adverisement: ADA Title II has a real compliance deadline. April 2026. Public entities are required to make their digital content accessible, including websites, PDFs, reports, applications, and public records. If a document cannot be read with a screen reader, it is not compliant and if it is not compliant, blind people are still being denied equal access. For a clear explanation of what the rule requires, visit www.title2.info. It's one of the leading resources explaining what agencies must do and when. This message is brought to you by Pneuma Solutions, we have remediated hundreds of thousands of pages in days, not months or years, aligned with WCAG 2 AA guidelines at a fraction of traditional costs. Accessibility isn't a privilege, it's a right. Now that you know, ask your agencies a simple question, are your documents actually accessible? Podcast Commentator: Welcome to podcasts by Doctor Kirk Adams, where we bring you powerful conversations with leading voices in disability rights, employment and inclusion. Our guests share their expertise, experiences and strategies to inspire action and create a more inclusive world. If you're passionate about social justice or want to make a difference, you're in the right place. Let's dive in with your host, doctor Kirk Adams. Dr. Kirk Adams: And welcome everybody to another episode of podcasts by Doctor Kirk Adams. I am that Doctor Kirk Adams talking to you from my home office in sunny Seattle, Washington. Today my guest is Mark Miller, founder and CEO of Inclusion Impact accessibility. Hello, Mark. Mark Miller: Hello, Kirk. Dr. Kirk Adams: Nice to have you here. Mark and I met in person at the CSUN conference last March and had several really productive conversations, and I'm starting to get to know one another. And we have have a lot of similar philosophies and passions around inclusion and impact and accessibility. So for those of you who don't know me, I am the immediate past president and CEO of the American Foundation for the blind. Prior to that, I was honored to have those same roles at the Lighthouse for the blind, Inc. here in Seattle. I am a blind person. My retina is detached. When I was in kindergarten. Became totally blind overnight. To a school for blind kids. First, second and third grade and got my blindness skills down. Rock solid braille cane travel. Today it'd be keyboarding, but then it was typing. So I learned how to type on a typewriter so I could go into public school and did that sink or swim into public school? Starting in fourth grade, I had a ten year career in banking and finance and then into the nonprofit sector. I do have a PhD in leadership and change from Antioch University. And my my professional academic careers have been devoted to creating opportunities for people who are blind and have other significant disabilities to thrive. And I was pleased to meet Mark and intersect with Mark, and had asked him to come on the podcast and talk about his his journey, how he how he got involved in accessibility and disability inclusion, his journey, up to this point and the founding of his company, Inclusion Impact Accessibility, where he's at now and his vision for the future. So, Mark, I'll hand the talking stick to you. I as as host of the podcast, I will reserve the right to pop in ...
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