Glean co-founder and CEO Arvind Jain joins Pigment co-CEO Eléonore Crespo to discuss why enterprise search was always a neglected problem and what it takes to build AI that actually understands how a business works.

Among other topics, Arvind explains why context is the prerequisite for everything in enterprise AI, what the superintelligent enterprise looks like for employees and executives on a Monday morning, how Glean hires for AI instinct, and why trust outlasts technology as a competitive advantage. He shares practical guidance on scaling AI inside a company, from building dedicated ownership to anchoring progress to business metrics that already exist.

Read the key takeaways here: https://www.pigment.com/perspectives-podcast/arvind-jain-glean-enterprise-work-ai

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James Cadwallader, founder and CEO of Profound, joins Pigment co-CEO Eléonore Crespo to discuss how brands can stay visible as AI search becomes the default interface for information retrieval.

James explains why web-connected LLMs made answer engine optimization (AEO) inevitable, what “generative UI” means for the future of search, and which practical tactics are driving results today, including FAQs that can increase citations by 20%.

He also shares how teams can measure ROI when buyers don’t click and why one outdated third-party article can shape what AI says about your brand.

Read the key takeaways here: https://www.pigment.com/perspectives-podcast/profound-james-cadwallader-how-to-win-visibility-in-ai-search

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Naveen Zutshi, CIO of Databricks, joins Pigment co-CEO Eléonore Crespo to discuss what separates successful AI implementations from costly abandoned pilots.

Among other topics, Naveen explains why data maturity matters more than industry when predicting AI success, how to balance innovation with governance, why CIOs should focus on clarity over control, and why platform thinking beats out point solutions. He shares lessons from companies like Mastercard, Rolls Royce, and Walgreens that succeeded in heavily regulated environments and offers practical guidance on AI adoption, including why saying yes to experimentation matters more than waiting for perfection.

Read the key takeaways here: https://www.pigment.com/perspectives-podcast/databricks-cio-naveen-zutshi-what-separates-abandoned-ai-pilots-from-real-results

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