Drug diversion threatens patient and staff safety—and preventing it requires a coordinated, multidisciplinary approach. In this episode, Dr. Ruth Igwegbe and Shealee Mitchell of JPS Health Network join host Carolyn Liptak to share how their organization transformed a fragmented diversion process into a high-functioning, collaborative program. From building trust with frontline teams to using AI software and proactive data monitoring, Ruth and Shealee highlight how culture, consistency, and communication are essential to effective diversion prevention. Tune in for actionable strategies that elevate both patient safety and professional accountability.

Guest speakers:

Dr. Ruth Igwegbe PharmD, MBA,

Pharmacy medication safety officer

JPS Health Network

Shealee Mitchell, BS, RN, MJur

Pharmacy medication safety officer

JPS Health Network

Host:

Carolyn Liptak, BS Pharm, MBA 

Vizient

Show Notes:

[01:02-02:32] Ruth and Shealee Backgrounds

[02:33-04:46] Background on diversion detection and prevention program at JPS

[04:47-06:55] Shealee's clinical background and how it shaped how she works with teams across the organization

[06:56-09:20] How the JPS diversion response team evolved

[09:21-13:55] Advice to our listeners to strengthen their own diversion prevention programs

[13:56-16:03] Where our listeners should go to get more information about drug diversion prevention and detection programs

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