What makes people want to stay on your team for the long haul?

In this episode, Chris is joined by Des Moines County Conservation’s Environmental Education Manager, Marcus Nack, for a conversation about workplace culture, leadership, and the kind of organizational ecosystem that makes people want to stay, grow, and do their best work. The discussion starts with a real example: an intern who came to the team looking for clarity and left saying, “I want to do this forever.” From there, Chris and Marcus unpack what creates that kind of environment—and why great culture is never an accident.

Marcus shares his own path into conservation and environmental education, from growing up in suburban Illinois and hunting with his dad in Wisconsin, to college, grad school, camp leadership, and eventually landing in southeast Iowa during the chaos of 2020. Along the way, he reflects on the experiences that shaped his leadership style and why fun, play, reflection, and emotional awareness matter more than most managers realize.

The conversation also explores the overlap between leadership and ecology—a theme longtime listeners will recognize. Chris and Marcus talk about how creating a thriving workplace is a lot like creating habitat: when people feel supported, energized, and safe to grow, better outcomes follow. They also dig into Marcus’s approach to leading the education team, including how he uses reflection, after-action reviews, and curiosity instead of blame to help people improve.

They also touch on Marcus’s new podcast, Paid Time Outdoors (find it on YouTube and Facebook), which explores how people choose to spend the time they work so hard to earn. It’s a fun side conversation, but one that ties right back into the episode’s bigger point: people thrive when they stay connected to what gives them energy.

A few takeaways from this episode:
A great workplace is built on trust, fun, and genuine human connection—not just productivity.
Reflection matters. Teams improve faster when they regularly ask what worked, what didn’t, and what they can do better next time.
Play is not a distraction from growth. It’s often how growth happens.

About Parks and Restoration:
Parks and Restoration is the podcast for parks and conservation professionals who want to be better leaders for their teams, agencies, and communities. Through conversations on leadership, culture, personal growth, and the work of conservation, the show helps listeners build healthier organizations and more meaningful careers. Learn more at ParksandRestoration.com.

Change isn’t just hard—it’s biologically, psychologically, and culturally designed to be hard. In this episode, Chris and Jeremy break down why teams resist change, especially in legacy organizations like parks, conservation agencies, and natural resource departments.

Whether you’re rolling out digital campground registration or shifting from a mow-everything mentality to a pollinator-friendly rewilding approach, resistance is guaranteed. But it’s also manageable—if you know what’s driving it.

Drawing from behavioral science, real-world field examples, organizational leadership concepts, and another elephant analogy, this episode gives you a practical framework anyone can use to guide their team through change without burnout, frustration, or unnecessary conflict.

This isn’t about forcing people to change. It’s about guiding them through it—using clarity, psychology, and purpose.

In this episode, you’ll learn:

• The three types of resistance you’ll encounter in organizational change

• Why “loss aversion” makes change feel threatening

• How to spot emotional, cognitive, and cultural pushback in your team

• What rewilding and campground QR codes can teach us about real-world change

• Why change fails without clear purpose and storytelling

• How to reduce friction so the new behavior becomes the easy behavior

• Why celebrating early wins creates cultural momentum

• Ten practical tools you can use to lead teams through change

• Why identity—not logic—is often the real barrier

Download the free Change Leader’s Field Guide

A PDF summary with the three types of resistance and ten concrete strategies to lead your team through change.

Key Takeaways:

• People don’t resist change—they resist loss

• Confusion is one of the biggest sources of resistance

• Culture shifts when identity shifts

• Pilots and small wins build psychological safety

• Leaders guide change by reducing fear, increasing clarity, and reinforcing identity

• Change sticks when the conditions for growth are right
  

About Parks and Restoration

Parks and Restoration is a story-driven podcast for aspiring leaders who care about the outdoors and the organizations that protect it. From leadership lessons and workplace culture to ecology, fieldcraft, and community impact, each episode helps parks and natural resource professionals thrive in the work they love.

What if “performance evaluations” weren’t a dreaded, once-a-year formality… but one of the best tools you have to build culture?

In this episode, Chris and Jeremy talk about a different way to look at performance evaluations—less as a grading system, and more as a structured, intentional check-in that helps you understand your people, clarify expectations, and keep the workplace ecosystem healthy.

They dig into why annual evals can create recency bias, and why real performance issues should be addressed in real time (not stored up for a “gotcha” conversation months later). They also talk about what makes a performance system work even when it’s informal: clarity on your “why,” a shared way to prioritize work, and regular check-ins that keep your finger on the pulse.

Chris shares the review questions he uses (and why), including:

• What energized you most this year—and what are you most looking forward to next?

• What could have been better, and how do we improve it?

• How would you describe our workplace culture? Has it changed?

• What exemplary work have you seen from coworkers that should be recognized?

• How did our work deliver on our mission?

• What do you want to do better going forward—and what resources do you need?

• How can I (as a leader) be a better resource to help you succeed?

• What challenges do you expect, and how can you preempt them?

A big theme here: culture isn’t built by policies and manuals. It’s built by creating the conditions where people can thrive—and then actually acting on the feedback you invite. Because if you ask for input and nothing changes, you don’t just waste time… you lose trust.

Chris also shares a simple leadership “ninja move” that works everywhere: secondhand compliments. When you pass along praise someone heard from someone else, it lands differently—and it reinforces the behavior you want to see repeated.

If you’re trying to build a high-performing team without building a fear-based workplace, this episode is for you.

Episodes referenced:

• Finding energy in the work you're wired for (discussion of Working Genius)
• The power of partnerships (eating elephants reference)
• Culture eats strategy (and elephants)
• SPF2 framework for effective recognition

About Parks and Restoration

Parks and Restoration is a podcast for park professionals, land stewards, and the people doing the often unseen work of caring for public lands and natural resources. We share stories, lessons, and practical ideas to help you lead well, build healthy workplace cultures, and create thriving systems—outdoors and at work.