Former Professor, Educational Psychology, Counseling & Special Education, Penn State University

Carlos Zalaquett is an internationally recognized expert in therapeutic outcomes assessment and mental health counseling, with deep expertise spanning psychology, biofeedback, and neurofeedback. Across decades in clinical practice, teaching, supervision, and leadership—including serving as President of the Pennsylvania Mental Health Counselors Association, Past President of the Sociedad Interamericana de Psicología, and President-Elect of the American Psychological Association’s Division 52: Society for Global Psychology—Carlos has focused on one thing: improving training and interventions by measuring what works and why.

In this episode, Carlos makes the case for video as a core component of counselor education—not as a “nice to have,” but as the backbone of supervision, skills development, and outcomes-based research. He shares how recording sessions transforms training from vague, memory-based reflection into precise review: students and supervisors can revisit specific moments, identify strengths and growth areas, and track progress from the first session through termination. Carlos also explains how secure, consent-driven video capture supports ethical practice and removes barriers compared to earlier “shoulder camera” approaches—making review immediate, practical, and far less disruptive to the therapeutic relationship.

The conversation goes deeper into how video plus client self-report data can strengthen decision-making and fairness in supervision—evaluating performance with evidence rather than assumptions—and how clinics can evolve into applied research training clinics that demonstrate clinical impact to stakeholders. Carlos also looks ahead to what’s next: AI-enabled transcription and analysis, nonverbal synchrony research, and faster insight generation that could accelerate both supervision and outcomes research. He closes with the leadership principle that guides his career—“lift as you climb”—and why building others up is the real legacy of effective education and clinical work.

Simulation Manager at South Texas College

Recorded live at IMSH 2026, this episode of On Record features Ruben Torres, Simulation Manager at South Texas College, sharing how a deep background in AV and networking naturally evolved into leading simulation operations across nursing and paramedic training. Ruben walks through why video recording is essential to simulation—not as “gotcha” surveillance, but as a tool for reflective learning and stronger debriefs, where students can review decisions, identify improvements, and build confidence before stepping into real clinical environments.

Ruben also gets practical about what it takes to run a world-class simulation program: designing for realism (including keeping faculty physically removed so students feel truly “in it”), selecting and integrating the right technology components, and supporting faculty who may not be as comfortable with tech through structured training—especially at the start of each semester. He discusses how adopting the IVS VALT system improved access and consistency, enabling simulation recordings to be available across multiple campuses on the school network, and he outlines how South Texas College ladders simulation experiences through the nursing curriculum—from foundational skills to robust capstone scenarios. The conversation closes with Ruben’s passion for the mission behind it all: leveraging simulation and video to help develop future clinicians and reduce the risk of medical errors.

Episode Guest: Stephanie Morris
Child Advocacy Studies Program Coordinator, Northwest Arkansas Community College

Stephanie Morris brings over a decade of frontline legal experience to her role as the Child Advocacy Studies (CAST) Program Coordinator at Northwest Arkansas Community College. A former deputy prosecuting attorney specializing in crimes against children, she now leads a nationally recognized program that equips future and current professionals—from law enforcement to social workers—with the tools to identify and respond to child maltreatment. Stephanie leverages immersive simulation environments and advanced video technology to train students in trauma-informed practices, courtroom preparation, and multidisciplinary collaboration. Her passion is rooted in transforming how we prepare frontline workers—starting in the classroom, not the field.

Please consider learning more about CAST and the Zero Abuse Project: https://zeroabuseproject.org/

Dr. Marie Lindley is an Associate Dean for Strategic Initiatives and Innovation and a Clinical Associate Professor with extensive experience in higher education leadership and simulation-based learning. With simulation as a long-standing passion—and firsthand experience with high-fidelity training dating back more than two decades—Dr. Lindley has helped drive innovation that supports both learner development and faculty adoption at scale. In this episode, recorded live at IMSH 2026 in San Antonio, she discusses how simulation has evolved over the past 25 years and why video has become central to improving outcomes. She explains how recorded sessions strengthen observation, enable meaningful “highlight” moments, and make debriefs more targeted—while also helping learners build confidence and accountability in preparation for real clinical environments where observation is increasingly common (including emerging models like virtual nursing). Dr. Lindley also shares practical insight on implementation, emphasizing that adoption hinges on reducing friction for faculty through intuitive workflows, fewer logins, and fewer clicks, and she offers guidance on pursuing funding through development offices, private foundations, and state grants.

Episode Guest: Brian Christ
Project and Technical Services Manager, Audio Biz

Brian Christ is the Project & Technical Services Manager at Audio Biz, a manufacturers’ representative for Shure and other leading audio brands. With more than a decade of experience in live sound, touring, installation, and audio design, Brian helps organizations create clear, reliable communication environments. In this episode, he shares insights into the complexities of audio, from microphone technology to room acoustics, and explains how thoughtful planning and innovation can transform the way we capture and experience sound.

Recorded live at IMSH in San Antonio, this episode of On-Record features Ed “Duke” Dukstein, Senior AV Designer with NV5 Technology & Acoustics, who has spent 25 years designing technology for medical simulation spaces.

Duke walks through how simulation projects typically start—often with architects—then expand into a full “technology package” that can include AV, data, security, acoustics, and lighting. He emphasizes a “tell me a day in the life” approach: focusing first on what instructors and learners need to accomplish, then applying the right technology (rather than leading with specs like “4K cameras”).

The conversation also highlights key trends shaping simulation design, including AI for surfacing performance insights for debriefs and XR (VR/AR) integrations that blend virtual environments with high-fidelity rooms—along with the growing importance of capturing not just the simulation, but also learner body language and stress responses. Duke flags data networking as a major challenge, especially as AV-over-IP pushes massive bandwidth demands compared to typical compressed capture systems.

Finally, Duke shares how NV5 “future-proofs” long-timeline builds through delayed system packages—designing to today’s budget, but selecting final hardware/software as late as possible to avoid outdated gear and costly change orders. His closing advice: bring IT and end users into the conversation early so goals, constraints, and outcomes stay aligned from day one.

Episode Guest: Joe Kondras
Associate Director of Learning Environments, Texas Woman’s University

Joe Kondras is the Associate Director of Learning Environments at Texas Woman’s University, where he served for nearly two decades. With a background that bridges IT and higher education, Joe has been at the forefront of transforming traditional classrooms into dynamic learning environments across TWU’s three campuses. In this episode, Joe shares his journey from student life to AV leadership, his philosophy on technology adoption, and how video has become a vital tool in shaping student success—on campus and beyond.

Episode Guest: Caitlin McVey
Assistant Vice President, Memorial Hermann’s Institute for Nursing Excellence

Caitlin McVey is the Assistant Vice President at Memorial Hermann’s Institute for Nursing Excellence, where she leads efforts to strengthen the nursing workforce, elevate professional practice, and accelerate innovation at the bedside. A former neonatal intensive care nurse, Caitlin now works across teams to integrate new technologies—like video, simulation, and immersive learning tools—into education and clinical training. In this episode, she shares how Memorial Hermann leverages video for simulation, debriefing, and workflow improvement, and discusses her role in helping launch HEAL High School, a groundbreaking healthcare-focused school supported by Bloomberg Philanthropies.