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Office Hours with John Gardner

Office Hours with John Gardner

By: John N. Gardner
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We are searching for big ideas that inspire hope and action in higher education around institutional transformation and innovation to advance student success outcomes. Joining John Gardner are higher education leaders and other relevant persons of interest who will discuss innovation and strategies that improve higher education.


All opinions and views expressed as part of “Office Hours with John Gardner” belong solely to the individual participants and do not necessarily represent those of the people, institutions, or organizations with which the individuals may be associated in a professional, educational, or other personal capacity unless explicitly stated. Likewise, all opinions and views expressed do not necessarily reflect those of the Gardner Institute.

© 2025 Office Hours with John Gardner
Personal Development Personal Success Social Sciences
Episodes
  • Episode 171- A Practitioner's Guide to Supporting Graduate Students with Valerie Shepard
    Oct 20 2025

    Valerie Shepard, PhD, CSAEd, is a student affairs scholar-practitioner who currently serves as the Senior Content and Assessment Analyst for UCLA Recreation, which is organized under Campus Life in the UCLA Division of Student Affairs. She reports to the Executive Director of UCLA Recreation. Prior to her work at UCLA Recreation, she served as the Assistant Director of the UCLA Graduate Student Resource Center. As the Senior Analyst, she supports the UCLA Recreation Executive and Communications teams by coordinating departmental assessment and collaborating on special projects and divisional and campus-wide working groups. A key component of her role is grants support: she has worked with collaborative teams to secure over $9.5M in state and federal grant funds since 2022. Dr. Shepard is also the co-editor of the recent book A Practitioner’s Guide to Supporting Graduate and Professional Students (Routledge, 2022). In 2022, she was awarded NASPA’s Administrators in Graduate and Professional Student Services (AGAPSS) Knowledge Community’s Outstanding Professional Award, along with her co-editor, Dr. April Perry. In 2024, the book was selected for the Outstanding Publication Award by NASPA’s Faculty Council.

    Dr. Shepard has also been an editorial board member of the NASPA Journal of Student Affairs Research and Practice (JSARP) since 2016, and a member of the editorial committee of the NASPA Annual Knowledge Communities publication since 2014. She advocates for graduate and professional student success as a member of the AGAPSS leadership team. She also served as an invited humanities expert and content creator throughout the initial 2014-2018 development of ImaginePhD, a web-based career exploration and planning tool for those who have advanced degrees in the humanities and social sciences. ImaginePhD is a collaborative project of the Graduate Career Consortium (GCC), and Dr. Shepard continues to be a GCC member as well.

    Prior to her work in Student Affairs, Dr. Shepard completed her PhD in English Literature at UCLA. She also currently serves as the volunteer grants director for the Chromosome 18 Registry and Research Society.

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    49 mins
  • Episode 171-Navigating Academic Leadership with J. David Arnold
    Oct 13 2025

    As an academic leader and author, J. David Arnold has focused on learning communities, first-year programs, strategic planning with faculty and promoting the “teacher-scholar” model of faculty professional development at liberal arts institutions. Dr. Arnold's dedication earned him recognition as a National Learning Community Project Fellow. He attributes much of his success to the influence of great mentors throughout his life, which fueled his passion for higher education and student advocacy

    Dr. Arnold served as the 26th President of Eureka College in Eureka, Ill. for 11 years. He retired from Eureka as President Emeritus in 2016 and subsequently served as Interim Provost at Salve Regina University and Keystone College.

    His Eureka presidential tenure has been some of the strongest and most successful years in the College’s history. Under Arnold’s leadership, the college achieved: 1) record enrollment including graduates who represent over 30% of living alumni; 2) balanced budgets; 3) $35 million in private donor support; 4) more than 30 new endowed scholarships; 5) nearly doubled the College endowment from $12 to over $20 million; and 6) more than $30 million in campus improvements, including the construction of a new residence hall, a new Sanders classroom/laboratory building, a new fitness center, Shenkman Reagan Research Center in the library, and the transformation of the Reagan gym into the Christine Bonati Bollwinkle arena and convocation center. Other achievements include the creation of visiting scholar, artist and executive programs.

    The College campus was designated a National Historic District in 2010 for its importance in American history—Eureka has graduated 42 college presidents, seven governors and members of Congress, and the 40th President of the United States. Building on the legacy of creating servant leaders, a Reagan Forward initiative was launched in 2008 to focus on leadership and service—related events include a 2011 national academic conference on “Reagan and the Midwest,” and campus lectures by dozens of Reagan authors. An Honorary Reagan Fellow Award component of the Reagan Leadership Program was created that featured notable participants, such as Mikhail Gorbachev and Justice Sandra Day O'Connor, and hosted national events with former Secretaries of State George Shultz and James Baker.

    In honor of Dr. and Mrs. Arnold, the Eureka Board of Trustees renamed the newest residence hall Arnold Hall and established the J. David and Katherine Arnold Leadership Fund.

    Arnold formerly was vice president for academic and student affairs at Missouri Western State University. He also served as provost at St. John Fisher College and as a dean and grants officer at Clarion University. He started his academic career as a professor teaching psychology and writing at St. Lawrence University.

    In addition to his professional accomplishments, Dr. Arnold has been actively involved in various civic organizations. He has served on the school improvement council at Fountain Inn High School and the board of advisors for the PRISMA YMCA of Greenville. He is a past board member of Academic Search and has chaired the Council for Christian Colleges & Universities under the Christian Church (Disciples of Christ) and was an academic trustee with the Lincoln Academy of Illinois.

    A native of Lancaster, Pa., and the first in his family to graduate from college, Arnold completed his undergraduate degree with honors at Bloomsburg University, graduate degrees at the University of New Hampshire and post-doctoral study at the Institute for Educational Management at Harvard University.

    A self-described movie buff and nature enthusiast, Arnold and his wife Katherine have three grown children and three granddaughters.

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    49 mins
  • Episode 169- Navigating Higher Ed Leadership with Lisa Lambert and Jody Fournier
    Sep 29 2025

    Dr. Lisa Lambert was appointed Interim President at Chatham University in 2025. After joining Chatham in 1985 as a faculty member in biology, she was promoted to Professor of Biology in 2012. While at Chatham, Dr. Lambert has served as Chair of the Science Department, founding Program Director for MS Biology, Associate Dean for Academic Affairs, Assistant Vice President of Undergraduate Learning, and Provost and Vice President for Academic Affairs. While serving as Provost, Dr. Lambert participated in the Gardner Institute’s CAO Innovation Community project. She has done sabbaticals at the University of Pittsburgh, Duke University, and Harvard University School of Public Health while pursuing her research interests in the molecular evolution of iron homeostasis. Dr. Lambert earned a Bachelor of Science degree in biology from Furman University, where she was inducted into Phi Beta Kappa, and a Ph.D. in Genetics from Indiana University-Bloomington.

    Dr. Jody S. Fournier, a developmental psychologist and professor of psychology with over 25-years of higher education experience, previously served as provost and vice president of learning at Capital University, where his responsibilities encompassed the roles of chief academic officer, chief student affairs officer, and recently - chief enrollment officer. Dr. Fournier will serve as the president of Baker University beginning July 1, 2025.

    As part of a national partnership project to Transform the Foundational Post-Secondary Experience to improve student outcomes, Dr. Fournier designed a Student Success Initiative, which realigned strategic planning, academic practices, and business operations to improve student retention and persistence. As part of this initiative, using collaborative, data-informed decision-making, and he integrated Academic Affairs, Student Affairs, and Enrollment Management into a single divisional unit, and implemented numerous action items to raise first-to-second year retention from a low of 71.5% to 79.1%, and fall-to-spring retention to a record 92.5%. Implementation realized record four-year graduation rates, improved transfer student enrollment and success, and neutralization of first generation, Pell Grant recipient, and underserved/underrepresented statuses as predictors of attrition. New enrollment strategies and tactics led to a 23% increase in first-time in college student enrollment.

    His work, especially in conjunction with the Gardner Institute and the Ohio Department of Higher Education, serves as an example of the thought leadership needed to inspire educational access and forge collaborative relationships across all sectors – public and private, large and small, two- and four-year.

    In collaboration with faculty governance, Dr. Fournier led a cross-divisional strategic enrollment initiative that revised existing academic programs and the development of new degree programs in Law, School Counseling, Clinical Mental Health Counseling, Social Work, Public Health, Applied Behavioral Analysis, Chemical Dependency Counseling, Sport Business, Art Therapy, Data Analytics, and Nursing. This work involved partnerships with businesses and agencies in the community to provide customized employee-based education. Using an advisory board model, community leaders worked with the University team to tailor curricula to meet their workforce needs. This led to new lines of students, new sources of expert instructors, new emphases on career development, and new advancement opportunities.

    A recipient of the Praestantia (excellence in teaching) and Cotterman (excellence in service to students) awards, Dr. Fournier earned his Bachelor of Arts in psychology, Master of Science in child development, and Ph.D. in developmental psychology from The Ohio State University. He and his wife, Debbie, have three children and enjoy attending campus and community events.

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    1 hr and 1 min
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