OOTB #36 | Are You Hurting Your Warehouse? with Shaheed Awadeh from Bergen Logistics
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OOTB #36 | Are You Hurting Your Warehouse? with Shaheed Awadeh from Bergen Logistics
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About this listen
What happens when you chase the wrong KPI? According to this week’s guest, it can quietly break your warehouse.
In this episode, Shaheed Awadeh from Bergen Logistics joins us to challenge the way operators think about performance metrics, starting with why industry benchmarks should be treated as a compass, not a map. From real stories of “winning the day but losing the warehouse” to practical lessons on pairing productivity with accuracy, we dig into how metrics influence behavior on the floor more than most leaders realize.
You’ll learn how to spot hidden productivity leaks, why slotting and data integrity matter more than adding headcount, and how 3PL operators can measure performance across wildly different customer profiles. We also explore the future of the industry, from predictive productivity to the growing importance of frontline leaders in an increasingly data-driven world.
Whether you’re running a single facility or managing multi-client operations, this conversation will help you rethink what success really looks like in the warehouse.