Niche Wins: Broker Relationships, Working Capital Reality, and Operating a Legacy Window Restoration Business with Tahir Zaman Hussain and Neilab Rahimzada | Ep. 56 cover art

Niche Wins: Broker Relationships, Working Capital Reality, and Operating a Legacy Window Restoration Business with Tahir Zaman Hussain and Neilab Rahimzada | Ep. 56

Niche Wins: Broker Relationships, Working Capital Reality, and Operating a Legacy Window Restoration Business with Tahir Zaman Hussain and Neilab Rahimzada | Ep. 56

Listen for free

View show details

About this listen

Jared Johnson sits down with husband and wife operators Tahir Zaman Hussain and Neilab Rahimzada to unpack an 18-month search that started in London and New York, survived a failed first deal, and ended with the acquisition of a hyper niche window restoration company with decades of brand equity. They explain why calling brokers directly beat scrolling listings, how a prior LOI on a fire sprinkler company fell apart over working capital, and what changed when they found a seller who was transparent and responsive. The pair walk through pricing, a structured transition that kept the seller away from staff, and why even a negative working capital model still demanded real cash at close for insurance and early costs. They share role reversals once they took the keys, the expected J curve, discovering demand that exceeded capacity, and the plan to professionalize operations while hiring to remove themselves as the bottleneck.

Main Takeaways:

  • Calling brokers and building relationships beats passively browsing listings
  • Seller fit and transparency are early signals of post close reality
  • Working capital is a must have topic, if the seller cannot grasp it, walk away
  • Even firms with negative net working capital need cash at close for early bills
  • Weekly seller calls and a living data room keep diligence moving and cut surprises
  • A tailored transition can work if the seller is kept away from employees and authority
  • Expect role shifts after close, divide by aptitude rather than the original plan
  • The J curve is real, track project efficiency early or you give margin away
  • A strong and aligned deal team keeps emotions in check and momentum toward close
  • Growth needs capacity and systems, hire to free owners for tools, process, and scale


Episode Highlights:

  • [00:00:28] Backgrounds, London and Long Island roots, careers in finance and capital markets
  • [00:03:06] Why ownership, investment returns and the itch to operate
  • [00:04:47] What they bought, a hyper niche window restoration company with outsized reputation
  • [00:07:37] How they sourced it, broker outreach over listing sites and why that worked
  • [00:10:18] Search timeline, education in mid 2023, close in October after about 18 months
  • [00:11:45] The first LOI that died, fire sprinkler company and a breakdown on working capital
  • [00:14:06] Context on working capital in lower middle market deals, shifting norms and lessons learned
  • [00:18:20] The right seller, transparency, fast document turns, weekly calls, clean diligence cadence
  • [00:20:11] Transition design, seller support for two months without interacting with staff
  • [00:23:05] Deal structure at a high level, SBA senior debt, standby seller note, modest buyer cash
  • [00:24:55] Why they still needed working capital, insurance costs and early cash needs in New York
  • [00:27:01] The value of an aligned deal team, keeping emotions steady through closing
  • [00:29:35] Day one, the speech, then role reversal, Tahir on sales, Neilab on operations
  • [00:32:42] Performance, an initial dip then trending toward the best year in company history
  • [00:33:30] What is next, systematize operations, add headcount, prepare to handle more demand
  • [00:36:13] Mentorship, leaning on entrepreneurial family and the search for a mentor
  • [00:38:44] Motivation, stewardship of a legacy brand and showing up even when it is hard

Connect with Jared:

If you have questions for Jared, visit: https://jaredwjohnson.com

https://www.linkedin.com/in/jaredwjohnson/

DISCLAIMER:

The views and opinions expressed in this...

No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.