Never Miss a Client Again: Michael Brunman on AI-Powered Intake and Growth
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Never Miss a Client Again: Michael Brunman on AI-Powered Intake and Growth
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About this listen
In this episode of The Litigator's Edge, host Aniket Sawant sits down with Michael Brunman, a former litigator turned legal tech founder dedicated to reshaping law firm operations. As the co-founder and CEO of Clerx AI, Michael draws from his diverse background—spanning software engineering, big law, McKinsey, and Harvard Business School—to solve the administrative bottlenecks he witnessed firsthand.
Michael shares his founder's journey, sparked by the realization that client communication and intake are critical growth levers that are often broken. He details how AI-powered conversational agents can do more than just answer phones; they can qualify leads, schedule consultations, and handle routine follow-ups, ensuring a firm never misses an opportunity. He provides a masterclass on the real ROI of automation: not just cost savings, but enhanced client satisfaction and scalable growth.
This conversation offers a powerful look at the future of law firm operations from an entrepreneur who is building practical solutions to drive efficiency and profitability.