Net Promoter Score in Education (S2E7)
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Net Promoter Score in Education (S2E7)
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About this listen
Net Promoter Score (NPS) is widely used in business to measure customer satisfaction so how can it apply to education? Join us for an exploration of NPS where we hear from Dr. J.D. Mosley-Matchett for ideas of how NPS can be used at your institution.
For Dr. Mosley-Matchett's article, click here.
To work with Alla Breve Consulting, click here.
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