I had to opportunity to sit with Gabe Marzano, a cybersecurity specialists, to explore cybersecurity, its broad types and motivation behind the perpetrators.

Gabe began her journey in professional football with Perth Glory, Brisbane Roar and Melbourne Victory. She then became the first female to qualify as an Army Work Diver in the Australian Defence Force. Subsequently, she moved to cybersecurity in various leadership roles. She co-hosts the Dark Mode podcast which explores how technology improves our lives.

Key discussion points:

• Keep cybersecurity simple
• 3 main motivation behind hacking:
  • Monetary gain
  • Espionage
  • Idealogical (psychological, neurological and ego)
• Black hat hackers continue to cause chaos
• Bastion Treptel - convicted criminal from a young age who became a black hat hacker but came to the ‘good side’ to consult on cybersecurity
• Ethics and values are constantly to the front to discern
• Biometrics will continue to lead the way to strengthening future of security

Connect with Gabe Marzano: https://www.linkedin.com/in/gabemarzano

Listen to Gabe’s podcast, Dark Mode: https://open.spotify.com/show/00E2Xf4RpYUa7bb4x8OhpI?si=rgVsqRJuQlWht00CMmZlow

In this episode Nga Nguyen, Founder of Portalstack, talks about the ways to enhance client experience for small or single-person service providers. He details:

• His background in serial entrepreneurship was the main driver behind Portalstack solving support solutions for small advisory services
• Portalstack as a client management and communication platform target service based businesses minimising manual processes
• How everyone needs to think about client friction from creative professionals to finance services.
• Eliminates manual processes so business service providers can focus on delivering the core business and access to data
• The trend these days is not about being ‘loyal’ to a company for entire careers but more about pursuing interests in multiple services
• Making informed decisions about service providers’ credibility potentially with competitive pricing
• End to end client engagement lifecycles make or break businesses especially start-ups

Great to see a Rugby Union team inspire the culture technology solution, Storyflik, in measuring culture in real-time - a real game changer. \Hish discusses all this and…

• Storyflik allows the systematic method to share stories to inspire
• Science behind story telling shows that it contributes to high performance
• Real time culture measurement and analytics
• Natural Language processing allows insights from the company website
• Bad culture could be in pockets within the the organisation
• Ultimately Storyflik is about creating engagement to inspire
• Organic understanding the unwritten policies and cultural aspects
• Useful when dealing with Mergers & Acquisitions (M&A)
• How we take our best stories and publish them?
• Storyflik started during the pandemic during a Melbourne Rebels Union rugby team session to bring different cultures together
• Real time data flow is a key strength
• Stories are shared because people want to and because they have to.
• Encouraging impactful stories
• Hish started his interest in technology from his background in technology consulting especially with digital transformation and change
• Experimentation, data and psychology drive Hish to improve Storyflik’s service offering
• Characteristics of trust and how this is being measure on lexical data sets
• People who get spoken about or who write the stories - these are interesting culture data points
• Gratitude in story telling improves relationships, culture and well-being
• The question remains: how can stories improve performance.
• Future direction of Storyflik: Find the brain chemistry of high performance and align that to storytelling
• In the future, we could be 3D printing our lunch while having a meeting in a drone in the middle of beautiful Yarra Valley
• Leverage the science behind storytelling to address the challenges of the future of work
• Organisations are studying appreciations and love languages to understand how people are appreciated