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NDIS Provider Growth Journey

NDIS Provider Growth Journey

By: Michael Clark from Athletic Koala
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NDIS providers and leaders - for directors, managers, BDMs etc - How to grow your NDIS business without losing your mind on the journey.

© 2025 NDIS Provider Growth Journey
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Episodes
  • Building Trust in the NDIS, with Ward Sheehan (Ep 36)
    Sep 21 2025

    The NDIS world is full of passionate providers, but how do you tell the difference between the ones who genuinely care and those who don’t?

    In this episode of the NDIS Provider Growth Journey Podcast, Michael Clark sits down with Ward Sheehan, founder of Ethical Tick. Ward has over 30 years’ experience in disability services and is now focused on connecting ethical, like-minded providers who put participants first.

    Ward shares:

    • Why he created Ethical Tick and how it helps providers stand out.
    • The biggest cultural shift he’s seen in the NDIS sector.
    • Stories of providers who choose honesty and outcomes over quick wins.
    • How referrals and collaboration build stronger businesses than self-promotion.
    • Why niche services and lived experience matter more than generic offerings.
    • Practical advice for providers stuck in scarcity mindsets.


    Ward’s perspective is refreshing: business growth doesn’t come from competing for scraps, but from building trust, being honest about your strengths, and supporting others.

    If you’re an NDIS provider, leader, or BDM wanting to grow your network the right way, this conversation will give you real, actionable ideas.

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    39 mins
  • The Power of Self-Care, with Brett Sams (Ep 35)
    Sep 14 2025

    TW: Mental Health.

    What happens when life forces you to confront stress, loss and burnout head-on?

    In this episode, we speak with Brett Sams, founder of The Self Care Zone. Brett’s story begins with tragedy and evolves into a mission to help others prioritise self-care, resilience, and mental health in their personal lives and workplaces.

    Brett shares:

    • His personal journey after losing his brother and how support shaped his recovery.
    • Why driving became his unexpected gateway to self-development.
    • How leaders can reduce stress and prevent burnout in their teams.
    • The true financial and cultural cost of neglecting staff wellbeing.
    • Practical self-care strategies that anyone can apply every day.


    Brett’s insights show that self-care is not a luxury. It is the foundation of strong leadership, healthy teams and long-term success.

    If you are a business leader, manager, or simply someone carrying too much on your shoulders, this conversation will leave you with real, practical tools to reset and take back control.

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    31 mins
  • How She Used LinkedIn to Build Real Relationships That Lead to Referrals, with Michelle Flynn (Ep 34)
    Sep 7 2025

    What does it take to stop being invisible on LinkedIn?

    In this episode, Michelle shares how she went from hesitant poster to being recognised as a LinkedIn go-to person in her industry. With 15 years of marketing experience, she explains how she built confidence, created a consistent posting rhythm, and developed a supportive “village” of collaborators.

    Michelle opens up about:

    • Why consistency is the foundation of LinkedIn growth
    • How collaboration and supporting others builds real influence
    • Overcoming the fear of “annoying people” when posting
    • The steps she took to build her personal brand
    • Why authenticity beats copycat strategies every time


    Her story is proof that LinkedIn success comes from putting yourself out there, elevating others, and building confidence one step at a time.

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    10 mins
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