My team members are refusing AI, what steps should I take? - Mailbag Episode
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Summary
Thanks for listening today
In this episode of the AI Moment, Jonathan and I tackle a common challenge facing many leaders today: what to do when your team simply refuses to use AI. Resistance is rarely about being "difficult."
More often, it is a rational response to a perceived threat to one's job, identity, or even the planet. We dive deep into the psychology of these barriers and discuss how to categorise and address them individually rather than treating your team as a monolith of resistance.
We discuss the "Personal Trainer" approach to AI implementation, where leaders must personalise training plans to meet individuals where they are. This includes being radically transparent about governance and setting a high quality bar so that AI is seen as a tool for excellence, not just a shortcut for quantity. We also touch upon the "Internal Show and Tell," a vital strategy for shifting the mood of the office by celebrating tangible wins. Finally, we address the "Ecological Elephant" in the room, providing a balanced perspective on AI’s energy consumption and how to discuss this with environmentally conscious team members.
Struggling With AI?
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