Multi-Brand CX trifft Human Touch Banking – CX Lounge mit Commerzbank CMO Nasrin Shaikh
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Multi-Brand CX trifft Human Touch Banking – CX Lounge mit Commerzbank CMO Nasrin Shaikh
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About this listen
155 Jahre Tradition, 60 Millionen App-Zugriffe pro Monat – die Commerzbank orchestriert Multi-Brand CX auf Meisterschaftsniveau. Head of Marketing Nasrin Shaikh verrät, wie Community-Led Growth und Human Touch Banking eine ganze „Supermatrix“ zum Leben erwecken.
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