Brokers often struggle with productivity, leading to long hours and unsatisfactory returns. A central issue is the high number of “hours on file”, which can range from 7–9 hours for simple files to over 20 hours for complex ones.

This was the topic of discussion in this latest episode of Business Accelerator. Host Alex Whitlock and co-host Jason Back provided a framework to help brokers become more productive and efficient.

Also touched on was the standard commission model, which doesn’t always align with the effort required, especially for small or complex loans.

Following the recent Broker Innovation Summit, this special episode of Broker Daily Spotlight highlights the real-world impact of open banking.

The discussion features NextGen’s head of broker partnerships, Renee Blethyn, and an early adopter of the technology, Nicole Cannon, CEO of Pink Finance.

Here, the team unpacks NextGen’s Frollo for Brokers platform, a free service that allows brokers to securely collect client financial data via open banking.

The consensus is clear: open banking is no longer a future concept, but a present-day tool that enhances security, boosts efficiency, and strengthens the trusted relationship between brokers and their clients.

A recent surge in mortgage brokers diversifying into the commercial and SME lending space was a central theme at industry events like the SME Bootcamp and Broker Innovation Summit.

In this latest episode of Finance Specialist, host Jack Campbell and co-host Trent Carter note that 2025 has been a significant year for broker diversification. This trend is partly driven by a cooling residential property market, prompting brokers to seek new revenue streams by serving the needs of their self-employed clients.

However, a significant challenge remains: a widespread lack of confidence. Carter observes that while about a third of mortgage brokers now introduce commercial deals, many only complete one or two per year.

With record broker engagement, heavy tech investment, and a collaborative lender landscape, there has never been a better time for brokers to confidently step into the commercial lending space.

In this special episode of Broker Daily Uncut, host Jack Campbell recorded live from the Broker Innovation Summit in Melbourne.

Partners of the event and prominent figures in the industry detailed their experience at the summit and gave some perspective on industry insights and broker discussions.

Curiosity was a key theme of the day. Brokers want to learn and ensure their operations are as efficient as possible, often leveraging tech to do so.

In this latest episode of Broker Daily Uncut, host Alex Whitlock is joined by Sebastian Watkins, CEO and co-founder of Aussie Home Loans.

Here, Watkins outlined a bold new vision to transform the iconic mortgage broking brand into a comprehensive platform for the entire property journey.

Faced with a mature broking market where differentiation is key, Aussie is moving beyond finance to disrupt the traditionally fragmented process of buying a home.

Watkins identified the core problem: customers currently juggle multiple relationships with portals, brokers, conveyancers, and real estate agents, leading to a disjointed experience.

In a strengthening market, brokers might expect the phones to be ringing off the hook. But as discussed in this latest episode of Business Accelerator, a surge in market positivity doesn’t always translate to a flood of qualified clients.

The key to efficient growth lies in understanding the crucial difference between a lead and a prospect. According to Broker Essentials’ founder and director, Jason Back, this distinction is fundamental. Many brokers think they have a lead-generation problem when they actually have a conversion problem.

Ultimately, generating interest is one skill – converting that interest into settled loans is another. By focusing on transforming leads into qualified prospects through early and effective vetting, brokers can save time, increase conversion rates, and fast-track their business growth.

For too long, commercial lending has been the “poor second cousin” to the residential mortgage space. While home loan brokers have benefited from decades of digital investment, many commercial brokers still operate with outdated tools.

In this episode of Finance Specialist, host Jack Campbell is joined by a special guest – Citoplus co-founder Graham Strain. Here, the team discusses the advancements in tech transforming commercial lending.

For brokers looking to thrive in the evolving commercial lending landscape, embracing technology is no longer an option – it’s a necessity to deliver the speed, efficiency, and expert advice that modern business clients demand.

The private credit sector is facing increased scrutiny from the Australian Securities and Investments Commission (ASIC), which has announced a planned crackdown on what it describes as an inconsistent and high-risk industry.

This was a key point of discussion in this week’s episode of Broker Daily Uncut. Host Jack Campbell and co-hosts Alex Whitlock and Eva Loisance discussed the looming regulatory action.

ASIC’s plans include releasing a series of reports and new guidance over the next few months, aiming to bring consistency and protect consumers from predatory practices.