Tim Abbott shares his journey from merging his small practice into MJ Vanden Brook in 2012 to becoming the third-generation owner of the 50-year-old firm. He discusses two major acquisitions, including modernizing operations from clipboards to cloud technology, and reveals why keeping previous owners around for 2-3 years led to high client retention rates.

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• (00:00) - Introduction and Welcoming Tim Abbott
• (01:08) - Tim Abbott's Background and Firm Overview
• (02:50) - Team Structure and Work Environment
• (04:12) - Personal Life and Family
• (05:22) - Best Advice Received
• (06:48) - Journey to Business Ownership
• (08:13) - First Acquisition and Modernization Efforts
• (11:34) - Second Acquisition and Transition Challenges
• (18:49) - Client Transition and Relationship Management
• (20:49) - Lessons from Recent Acquisitions
• (22:15) - Challenges with Referral Sources
• (24:31) - Surprises Post-Acquisition
• (28:55) - Evaluating Buy vs. Build
• (33:51) - Current Goals and Initiatives
• (41:48) - Importance of Peer Relationships
• (45:53) - Looking Ahead: Future Plans
• (48:05) - Conclusion and Contact Information