Mirroring
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Mirroring
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About this listen
Here Chris recalls an incident where he was called to an armed siege in central London. Another successful conclusion assisted by using some mirroring techniques. Chris and Martin share tips on how to actively listen when stressed or anxious or just stuck for something to say. Also learn how you can subtly pick out and talk about any meaningful hooks or steer a conversation to where you want it to go. This listening skill can be used verbally, non-verbally or in texts and emails. Learn how from these two expert hostage negotiators.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.