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Medical Manners

Medical Manners

By: Katie Wyatt NP-C
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About this listen

Helping healthcare providers connect with their patients and colleagues better. Simple skills any healthcare provider can do in every patient encounter. If you want to transform your medical practice, improve your patient satisfaction scores, improve your job satisfaction, improve the financials of your practice, decrease risk of medical lawsuit, improve patient outcomes, or help a clinic you manage do the above things, this podcast is for you.Katie Wyatt NP-C Hygiene & Healthy Living Physical Illness & Disease
Episodes
  • Navigating Faith In Health Care: Kamille Fox RN
    May 6 2025

    In this powerful episode of Medical Manners, I have the privilege of speaking with Kamille Fox, RN, about the importance of honoring patients' faith practices in healthcare. Kamille shares her experiences as a nurse caring for patients from diverse spiritual backgrounds, as well as her personal journey through a high-risk pregnancy complicated by severe spina bifida—one that required in-utero surgery.

    Through her unique perspective as both a caregiver and a patient, Kamille offers profound insight into how faith can be a source of healing and strength. We discuss practical ways healthcare providers can support patients' spiritual needs while maintaining professional and compassionate care. Whether you're a medical professional or someone who values the intersection of faith and medicine, this episode is filled with wisdom, empathy, and inspiration.

    Tune in to learn how we can foster a more holistic, patient-centered approach to healthcare—one that respects and incorporates faith when desired.

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    21 mins
  • Seeing People as Their Best Selves: Dan Linford ED.D.
    Apr 15 2025

    In this inspiring episode, I sit down with Dan Linford, former English teacher, Student Body Officer Advisor, Principal and current Superintendent of a major school district and one of the most influential mentors in my life.

    Dan was my student body officer advisor when I was a senior in high school, and I’ll never forget what he used to say to us: “I try to treat you the way I think you can become, not as you are now.”

    Dan lives by the powerful belief that we should refuse to see people as anything but their best selves. And when we do, something amazing happens—people often rise to meet or exceed the expectations we set for them.

    This mindset isn’t just for educators—it has a place in healthcare too. In our conversation, Dan shares practical insights on how recognizing and affirming our patients’ strengths can change the trajectory of their care. When we believe in our patients, they often become more than we ever thought possible.

    Tune in for wisdom, heart, and ideas you can start applying today.

    The Multiplier Effect book, by Liz Wiseman, is mentioned in this podcast interview. The link to the book on Amazon is listed below:

    https://www.amazon.com/Multiplier-Effect-Tapping-Genius-Schools/dp/1452271895/ref=asc_df_1452271895?mcid=ccb0b27cf77331c088989e13e6c904ed&hvocijid=5609675091466730625-1452271895-&hvexpln=73&tag=hyprod-20&linkCode=df0&hvadid=721245378154&hvpos=&hvnetw=g&hvrand=5609675091466730625&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9029448&hvtargid=pla-2281435175938&psc=1

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    27 mins
  • Learning From Lawsuits: Dr. Charles Pilcher MD FACEP
    Mar 31 2025

    Welcome to Medical Manners. This week we engage with Dr. Charles Pilcher, a seasoned emergency physician and medical legal consultant, to delve into the secrets of not getting sued. Through enlightening stories and insights, Dr. Pilcher shares his experiences with medical malpractice cases and emphasizes the pivotal role of communication in improving patient satisfaction and reducing legal risks.

    HIs newsletter, Medical Malpractice Insights: Learning From Lawsuits is a free newsletter sent out monthly. He takes a Emergency Department Malpractice case, tells what happened, what went wrong, and how we can learn from it and avoid making the same mistakes in our own medical practices. It is an incredible resource that I believe every provider sould be reading regularly.

    Subscribe to the newsletter below:

    https://gem.godaddy.com/signups/da3d5902d05c4befa1ea538ddc88a6f9/join

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    26 mins

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