Buying the right software is only half the battle — rolling it out is where things get real. In this final episode of Unjammed, Ellie is joined by implementation expert Dasha to talk about what makes or breaks a successful software rollout.

From early resistance to long-term results, they explore the three pillars of adoption: phased rollout, operator training, and internal champions. Plus, tips for staying on track when the process gets tough.

If you're about to implement new tools — or still recovering from the last time — this episode is packed with insights to help you get it right.

A strong tech stack isn’t just about tools — it’s about how they work together. In this episode, Ellie, Product Marketing Lead, chats with Dom, SVP of Logistics, about what it really takes to build a scalable, connected setup.

From integration pitfalls to API-first thinking, they unpack the strategies that help PSPs streamline operations and cut complexity. Dom also shares how to spot weak links and strengthen what you’ve already got.

Whether you're building from scratch or optimizing what’s in place, this episode will help you stack smarter.

AI is everywhere — but what’s actually useful in print today? In this episode, Ellie (GelatoConnect) sits down with Kian (Product Manager) to break through the buzz and spotlight the AI tools already making a difference on the production floor.

From smarter batching to predictive inventory, they explore four real-world use cases that are helping PSPs cut waste, boost accuracy, and move faster.

If you’re wondering where to start with AI — or what’s worth skipping — this one’s for you.

Too many PSPs stick with the wrong tools for too long — not because they work, but because change feels hard. In this episode, Ellie (Product Marketing Lead) and Pradeep (SVP, Product) dig into how to spot when software is holding you back, and what to fix first.

From sunk costs to stalled teams, they unpack the common signs of outdated systems and how to transition to something better — without grinding your business to a halt.

Whether you're replacing one tool or rethinking your full stack, this conversation will help you future-proof with confidence.

Most PSPs don’t struggle because they picked the wrong tools — they struggle because the tools don’t work together. In this episode, Ellie Tyler-Jones (GelatoConnect) sits down with Rick Bellamy (MD, Inflecton) to unpack the real cost of complexity, where disconnected systems fall apart, and what it takes to build a software stack that scales.
Whether you’re running four tools or fourteen, this conversation will help you rethink what your stack should actually do — and how to fix what’s not working.

In this 9-minute spotlight episode, we explore the explosive growth of the $100 billion digital print market and what it means for print producers worldwide. From shifting customer demands to the rise of software and automation, discover how to future-proof your business and stay ahead in an increasingly competitive landscape.

Whether you're a PSP navigating transformation or a stakeholder curious about industry evolution, this episode delivers actionable insights in under 10 minutes.

Topics include:

• The scale and momentum of the digital print opportunity

• Emerging technologies driving change

• Key strategies to unlock growth and efficiency

Stay tuned for more episodes as we dive deeper into the tools and tactics redefining print.

Hosted by WhatTheyThink, Industry analysts Bruce Watermann and Rick Bellamy break down the key findings of the 2025 State of Print Production Report, including:📌 Top challenges: Labor shortages, rising material costs, and logistics hurdles remain major obstacles.• AI & automation: 80% of print producers see AI-driven workflows as essential for cost reduction and efficiency.• The shift to digital: 75% of respondents report a significant increase in digital print production, surpassing offset.• Ecommerce & personalization: 65% of print providers are adopting web-to-print solutions to meet growing on-demand needs.• Sustainability in print: 70% of print businesses say customers now expect eco-friendly, locally produced products.

The average print run has decreased from over 3,000 units to less than 30 units in the last 10 years. How do we accelerate our ways of working to capture this shift from bulk to micro orders and the explosion of e-commerce? Hear from industry experts Rick Bellamy, Managing Partner at Inflecton LLC, Bruce Watermann, Founder of PrintReady Network, Simon Smogur, CEO of ESP Colour and Henrik Müller-Hansen, CEO of Gelato, as they discuss how production hubs can aid in accelerating the growth and profitability to scale global micro-orders.