This is the audio version of the MRP PPG Newsletter - Issue 45, December 2025.

The main feature of this episode is a change to the appointment booking process, with the implementation of the Total Triage system from the 3rd December.

The newsletter also has:

- The surgery opening hours during the Christmas and New Year period.

- Information on where to get help during the holiday season.

- A reminder to ensure you have enough medication for Christmas and New Year, and to submit your repeat prescription request well in advance.

These are the links referenced in the podcast:

To access the online booking system via the Mount Road Practice website, use the link: https://accurx.nhs.uk/patient-initiated/m83084.

To access the updated Appointments Page on the Mount Road Practice website and access videos and FAQs https://www.mountroadpractice.nhs.uk/services/appointments/

To Learn about the NHS 111 sevice - https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/

To find a Pharmacy near you - https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

To find out more about the Haywood Urgent Treatment Centre - https://www.mpft.nhs.uk/services/walk-centre-haywood-community-hospital

We are sure you will find the content both informative and enlightening, but as always, if you have any feedback or topics you would like us to cover in future episodes, please get in touch via our website http://mountroadpracticeppg.nhs.uk or email us at admin@kidsgrovegpsppg.co.uk.

Download the newsletter here - Click to download your copy.

Subscribe to the PPG newsletter here - http://mountroadpracticeppg.nhs.uk/newsletter-registration.

More information about the PPG and its purpose can be found on the PPG website here - http://mountroadpracticeppg.nhs.uk/ppg-overview.

If you have any questions or suggestions for topics for future podcasts, please email us at admin@kidsgrovegpsppg.co.uk.