"It’s a very painful lesson learned"

In this week's episode of The Engaging Marketeer, Darren is joined by executive coach Les Murray. Les is both an executive coach and leadership consultant who works closely with business owners, managers and founders to sharpen strategy, simplify operations and build leadership teams that truly thrive.

During this conversation, Les explains why some roles are only truly valued once they’re gone and the costly lessons businesses learn as a result.

About Les Murray:

Les Murray is a coach and speaker at 20-20 Coaching, working with individuals and business leaders who want greater clarity, confidence, and stronger decision making, particularly when operating under pressure or responsibility.

His journey into coaching and public speaking did not come from performance or presentation, but from recognising moments where he wanted to help others and realised he was not yet equipped to do so effectively. That honesty led him to develop his communication, thinking, and leadership skills through environments such as the Professional Speaking Association. Les focuses on competence before confidence, helping people grow into leadership roles through clearer thinking, better questions, and personal accountability. His work centres on the belief that real development starts by acknowledging gaps, taking responsibility, and committing to consistent improvement.

You can connect with Les here:

LinkedIn: https://www.linkedin.com/in/lesmurray/

YouTube: https://youtube.com/@20-20management?si=_Ca9_0UANYAklH7v

Website: https://20-20management.com/

About your host:

Darren has worked within digital marketing since the last century, and was the first in-house web designer for video games retailer GAME in the UK, known as Electronics Boutique in the States. After co-founding his own agency, Engage Web, in 2009, Darren has worked with clients around the world, including Australia, Canada and the USA.

iTunes: https://podcasts.apple.com/gb/podcast/engaging-marketeer/id1612454837

LinkedIn: https://www.linkedin.com/in/darrenjamieson/

Engaging Marketeer: https://engagingmarketeer.com

Engage Web: https://www.engageweb.co.uk

Support the show: https://engageweb.club

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