Leading Through Change: Scott Hinz on Construction Costs, Client Trust, and the Future of Trades
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About this listen
In this episode of the Builders Bible podcast, Scott Hinz, founder of Total Quality Construction, discusses the evolving challenges in the construction industry, particularly post-COVID. He highlights the impact of elevated construction costs and the shortage of skilled trades. Scott shares his journey in the construction business, emphasizing the importance of communication and customer service in client engagement. He also explores the role of AI in enhancing efficiency and discusses the innovative tool JobTread, which has significantly improved his business operations. The conversation concludes with insights into the future outlook of the construction industry.
Takeaways:
- Elevated construction costs are now the new normal.
- The shortage of skilled trades is a significant challenge.
- Communication and customer service are key differentiators.
- AI tools like ChatGPT are enhancing document creation.
- JobTread is a user-friendly construction management tool.
- The construction industry is forecasted to remain strong.
- Engaging young people in trades is crucial for the future.
- Referrals and word-of-mouth are vital for business growth.
- Technology is revolutionizing the construction process.
- Scott's journey reflects resilience and adaptability in business.
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