What does it actually take to build a culture people don’t want to leave?

In this episode, we sit down with Cheryl Holland, Founder of Abacus Planning Group, to unpack what exceptional culture looks like in practice, not theory.

This is not about perks or pizza parties. It is about the intentional, daily work of valuing people, building trust, and creating systems that support both performance and humanity.

Cheryl shares how her team built a culture so strong that it shows up without prompting, why praise is a leadership skill most people get wrong, and how culture must be embedded into hiring, onboarding, feedback, and decision-making.

We also go deeper into the hard side of leadership. Cheryl opens up about a defining moment when multiple team members exited at once, including a breach of trust, and what that revealed about leadership, accountability, and strengthening culture under pressure.

If you are a leader trying to “fix culture,” this conversation will challenge how you think about it entirely.

Key takeaways:

• Why people cannot care for others if they do not feel cared for first
• How to use specific praise to build stronger, more effective teams
• What it really means to build culture into the DNA of an organization
• How to lead through trust-breaking moments and come out stronger
• Why attention, not time, may be your most valuable leadership tool

This episode is a masterclass in leading with intention, even when it is hard.

If today’s conversation resonated, connect with us and be part of the community of leaders who refuse to lead alone.

JadaWillis.com | KimAndrewsCoaching.com

Jada@jwillisconsulting.com | Kim@kimandrewscoaching.com

Most leaders treat LinkedIn like an afterthought. Something they’ll “get to eventually.” But the truth is, whether you’re active or not, you already have a presence there. And it’s either working for you or against you.

In this episode, we break down why LinkedIn is no longer optional for leaders. It’s one of the most powerful tools you have to build credibility, attract opportunities, and communicate what you actually stand for.

We talk about the real reason leaders avoid showing up, what people are actually looking for when they find your profile, and how to use LinkedIn in a way that feels authentic, not forced or performative.

If you’ve ever thought, “I don’t need LinkedIn” or “I don’t know what to post,” this conversation will challenge that and give you a practical way forward.

Because leadership doesn’t just happen in rooms anymore. It happens online too.

If today’s conversation resonated, connect with us and be part of the community of leaders who refuse to lead alone.

JadaWillis.com | KimAndrewsCoaching.com

Jada@jwillisconsulting.com | Kim@kimandrewscoaching.com

What are you really promising the people you serve?

In this quick-fire debrief, we unpack a powerful idea from our conversation with Melanie Huggins: your brand promise means nothing if it is not reflected in your everyday behaviors.

It is easy to talk about culture at a high level. Most organizations have values on the wall, in the handbook, or in a strategic plan. But what actually matters is how those values show up in real moments, in real decisions, and in how people are treated day to day.

We explore what it looks like to move culture from a buzzword to something operational. From defining non-negotiables to making hard decisions that truly reflect your values, even when it costs you. Because if you are not willing to uphold your values when it is uncomfortable, they are not really your values.

You will also hear why culture is built in the small, everyday interactions, not the big initiatives, and how aligning internal behaviors with external promises is what builds real trust with your customers, clients, and communities.

Because at the end of the day, your promise is not what you say. It is what people consistently experience.

If today’s conversation resonated, connect with us and be part of the community of leaders who refuse to lead alone.

JadaWillis.com | KimAndrewsCoaching.com

Jada@jwillisconsulting.com | Kim@kimandrewscoaching.com