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Lauren Caprio | The Dual Role of HR: Employee Advocate and Policy Enforcer

Lauren Caprio | The Dual Role of HR: Employee Advocate and Policy Enforcer

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In this episode, we tackle the evolving perception of HR—shifting away from being seen as "human punishment" to becoming a facilitator of employee success. Lauren opens up about the unique challenges of her role, the importance of maintaining professional boundaries, and her strategies for managing personal biases. We also explore the nuanced landscape of leadership development, generational differences in the workplace, and the all-too-common misalignment between HR and management.


Join us as we unpack these topics and more, gaining valuable insights from Lauren's extensive experience and unwavering dedication to making workplaces better for everyone. Whether you're an HR professional, a manager, or simply interested in the dynamics of modern workplaces, this is an episode you won't want to miss.


Timestamp:

00:00 Healthcare HR director with eight years' experience.

04:39 Navigating diverse personalities is challenging yet beneficial.

08:02 HR's dual role challenging employee advocacy.

12:29 Dad taught work ethic and relationship management.

16:10 Current leadership training lacks emotional intelligence focus.

20:12 Workplace culture and HR as supportive resource.

23:17 Encourage self-resolution before involving HR assistance.

26:41 Educate employees on microaggressions, improve workplace culture.

28:16 System needed for workplace communication, trust building.

33:40 Strong personality but humble, loves HR work.

36:08 Seek external resources for professional growth.

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