Educators: ever wonder why certain apps are on your classroom iPads? App Catalog shows you the why behind every app, plus how other teachers use them.

We also discuss Jamf's Matter Innovation Hubs - free community learning centers operated by Jamf in the US and internationally. These hubs focus on technology-enhanced, student-centered learning and serve educators, students, and communities through hands-on programs and the Matter Career Readiness Institute.

GUEST:
Kelly Watkins Conrad - Senior Program Engineer, Jamf Community Education (manages devices across all Matter Hub locations globally, 14 years at Jamf)

CHAPTERS

2:00 Meet Kelly Watkins Conrad: Jamf Senior Program Engineer
3:20 What Are Matter Innovation Hubs?
5:45 Matter Hub Global Locations
9:24 The Problem - Teachers Can't Find Apps They Need
16:51 Main Benefit - See Why Apps Were Chosen
18:00 Sharing Teacher Use Cases Within Districts
21:25 2026 Expansion - Stay tuned!

#JamfSchool #AppCatalog #EdTech #matterngo

If you're clicking through Jamf Pro configs manually, you're about to learn why that's becoming a problem. Security teams are starting to ban console access. MSPs are wasting hours rebuilding the same configs for each client. And organizations scaling to hundreds of Macs are drowning in manual changes with zero audit trail.

Ryan Legg, Jamf's Solutions Engineer for Infrastructure as Code, breaks down how Terraform lets you manage your entire Jamf environment through code instead of clicking. Whether you're managing 50 Macs or 5,000, here's why this matters NOW.

CHAPTERS

4:45 What is Infrastructure as Code - Explained for Non-Coders

8:15 What is Terraform and Why It Exists

11:30 How Terraform Talks to the Jamf API (Without You Writing Scripts)

14:45 Jamf Terraform Provider - 2+ Years in Development

18:20 Version Control for Configs - Git, Testing, Rollback

21:40 Why This Matters - Audit Trails, No Manual Errors, Scalability

24:30 MSP Use Case - Deploy to Multiple Clients in Minutes

27:15 Enterprise Use Case - Manage Hundreds of Configs with Code

30:10 Small Team Use Case - Document Everything as You Build

34:00 Why Every Admin Should Learn This NOW - The Future is Code

37:13 Getting Started - Resources and Documentation

39:09 Wrap-Up - Where to Get Help

What You:

4:45 "Treating your Jamf config like a software project" - what that actually means

18:20 Multiple admins can submit changes through pull requests - no more stepping on each other

24:30 MSPs: Stop rebuilding configs manually - use one Terraform module across all clients

30:10 - Small teams: Codify early so the next person doesn't start from zero

34:00 - "Organizations are requiring admins OUT of consoles" - security trend you need to know

RESOURCES:

Jamf Concepts (Start Here): https://concepts.jamf.com

Trusted by Jamf (Tutorials): https://trusted.jamf.com

Jamf Developer Portal: https://developer.jamf.com

MacAdmins Slack: https://macadmins.org

WHO NEEDS TO WATCH:

Mac Admins who manually configure Jamf Pro (you're wasting time)

MSPs managing multiple Jamf instances (you're rebuilding the same thing repeatedly)

IT teams scaling past 500+ devices (manual configs won't scale)

Jamf After Dark: A podcast about managing Apple devices, hosted by Kat Garbis and Josh Thornton.

Guest: Ryan Legg, Solutions Engineer III at Jamf

#JamfAfterDark #Terraform #JamfPro

John Britton, CEO of WorkBrew, joins Jamf After Dark to discuss how organizations can solve the security, compliance, and management challenges of using the open-source package manager Homebrew on macOS at scale.

This episode is a must-listen for any IT or Security leader managing a fleet of Mac devices used by software engineers. Learn how WorkBrew provides visibility, governance, and automated security workflows for developer tools, all while integrating seamlessly with Jamf Pro.

What You'll Learn:

• The security and compliance risks of unmanaged Homebrew in the enterprise.
• How WorkBrew provides visibility, remote management, and security for Homebrew.
• The seamless integration between Jamf Pro and WorkBrew for deployment and device group management.
• How to enable developers to use Homebrew as standard (non-admin) users on macOS.
• Strategies for distributing and managing private, internal company tools via Homebrew taps.
• The end-user experience for a developer when a company adopts WorkBrew.

Featured Guest:

John Britton: Co-founder and CEO of WorkBrew, a platform for securing and managing Homebrew in the enterprise. John is a software engineer with deep expertise in developer tools and experience. He is a contributor to the open-source Homebrew project and is passionate about enhancing developer productivity while meeting enterprise security standards.

0:00:00 - Introduction: Managing Your Digital Tools
0:04:01 - What is Homebrew? The "App Store for Developers" on Mac
0:05:24 - The Challenge: Why Homebrew Creates Risk for IT & Security Teams
0:08:12 - The Solution: What is WorkBrew and How Does it Help?
0:12:19 - Core Features: Deployment, Visibility, Management & Security
0:14:45 - How WorkBrew Benefits Engineers, IT Admins, and Security Teams
0:17:35 - How WorkBrew Integrates with Jamf for Deployment & Policy Management
0:22:55 - Advanced Use Case: Managing Private & Internal Company Packages
0:25:41 - The Developer Experience: Migrating from Homebrew to WorkBrew
0:28:58 - A Major Win: Enabling Homebrew for Standard (Non-Admin) Users
0:32:33 - The Rise of Mac in the Enterprise & Employee Choice
0:36:39 - How to Get Started with WorkBrew (Including the Free Plan)
0:38:58 - Final Thoughts & Key Takeaways

Read more:
Get started with WorkBrew's free and paid plans: https://workbrew.com/
Join the Mac Admins Foundation Slack Community: https://www.macadmins.org/
Learn more about Jamf Pro: https://www.jamf.com/products/jamf-pro/

#Jamf #WorkBrew #Homebrew #MacAdmins #EndpointSecurity

Katie English & Chris Schasse discuss JNUC 2025 highlights: Platform SSO, Blueprints updates, AI security features, and macOS Tahoe improvements.

What You'll Learn:

• Platform API updates enabling third-party integrations with Jamf Blueprints and compliance features
• Platform SSO implementation replacing traditional Jamf Connect workflows
• Automated software update workflows through Jamf Blueprints
• AI Assistant capabilities for macOS security alerts and configuration profile analysis
• macOS Tahoe (macOS 15) and iOS 18 security enhancements
• Cybersecurity best practices for October 2025 Cybersecurity Awareness Month

Featured Guests:

Katie English - Principal Product Manager at Jamf, former Jamf After Dark podcast host, expert in Apple device management and security product development

Chris Schasse - Owner and Lead Technician at Rocketman Tech, former Jamf Professional Services team member, Jamf-focused MSP specialist, host of the Launchpad meetup

Read more:

https://www.jamf.com/blog/macos-26-platform-sso-simplified-setup/

https://www.jamf.com/blog/introducing-jamfs-ai-assistant/

https://www.jamf.com/blog/getting-to-know-declarative-management/

0:00 Introduction: Welcome Back from JNUC 2025
2:09 Cybersecurity Month Discussion
5:15 JNUC 2025 Highlights: Platform API & Blueprints
8:30 Platform SSO: The Future of Mac Identity Management
16:00 Jamf Account OIDC Migration Challenges
18:30 Blueprints Automated Software Updates
21:40 AI Assistant: Security Alerts & Configuration Analysis
32:15 Apple OS Updates: macOS Tahoe & iOS 18
35:05 Platform SSO vs Jamf Connect Strategy
39:40 Security Best Practices for Cybersecurity Month
44:20 New iPhone 16 Features & Hardware Security
47:00 Closing Thoughts & Resources

200+ agents, 24/7 global coverage and AI assist. Explore how Jamf cut first response from 7 hours to under 10 minutes.

Jamf After Dark hosts Kat Garbis and Josh Thornton sit down with Lisa Akerson (VP, Global Technical Support) and CJ Krueger (Sr. Program Manager, Technical Support) to unpack what's new in Jamf Support: an Intercom-powered omnichannel experience, AI assistance for common questions, and faster routing so customers reach the right expert, fast.

Highlights

• 200+ highly skilled support agents.

• Since the new portal launched June 20: 28,952 new support conversations and ~98,000 replies across chat/phone/email; 9,758 tickets for complex issues.

• AI Agent already resolved ~4,500 conversations (Standard Support chat).

• First response time improved from ~7 hours to <10 minutes after the Intercom move.

Guests

• Lisa Akerson, VP Global Technical Support at Jamf

• CJ Krueger, Sr. Program Manager, Technical Support at Jamf

Join co-hosts Josh Thornton and Kat Garbis along with members of the Jamf events team to discuss JNUC 2025. Jeff Ovik (Sr. Event Specialist) and Kelsey Dahl (Sr. Event Specialist) join the podcast to help discuss what listeners can expect at JNUC 2025.

From hotel accommodations, things to do in Denver, Braindates, session topics, the Global Partner Summit, Level Up, and of course — the JNUC party, the team unpacks all the exciting things that will happen at JNUC.

Need help getting approval to go? The team discusses money saving strategies, JNUC value-adds, as well as the helpful "Convince Your Boss" letter.

Important links:

Register for JNUC 2025

Grab cool JNUC 2025 Swag Store

Join co-hosts Kat Garbis & Josh Thornton with Jamf guests, Iulia Arghir (Senior Product Manager) and Alexander Dove (Senior Sales Engineer) as they introduce and unpack the exciting details of a new feature, Network Relay.

Network Relay provides a modern VPN framework, built into the OS and deployable via MDM. Rather than replacing an existing VPN all together, Network Relay can work alongside it, securing admin specified destinations, helping modernize and better secure an existing infrastructure. Network Relay preserves the native Apple device experience that users expect. Some benefits are the support for app-specific, policy-driven tunneling, authenticated based on the hardware-attested device identity, ideal for Zero Trust as well as secure remote connectivity available out of the box.

Listen to the full episode to learn more!

Looking to sign up and be an early Network Relay adopter? Sign up here: https://forms.office.com/r/wfWk5RmMGc

Network Relay blog: https://www.jamf.com/blog/jamf-network-relay-service-mobile-secure-connectivity/

Join host, Kat Garbis, with special guest, Matt Jerome (Sr. Engineer Desktops, Fanatics) to discuss a common scenario in the Mac Admin world: inheriting a Jamf instance.

You didn't build the Jamf Pro instance — someone else did. Perhaps they built it but not quite in the way you would have done it. Maybe the instance came through an acquisition, someone left the organization, regardless, this happens and is usually met with some questions and requires a strategy to navigate.

Matt Jerome has plenty of experience in this and created a process of how to navigate inheriting an instance. Matt shares steps he has found to be repeatable and guidance on how to make this as easy as possible.

Please find a list of cited resources in this episode:

Tech Thoughts article:

• https://community.jamf.com/t5/tech-thoughts/from-huh-to-h-e-r-o/ba-p/341348
• Installomator: https://github.com/Installomator/Installomator
• Setup your Mac: https://github.com/setup-your-mac/Setup-Your-Mac
• Nudge: https://github.com/macadmins/nudge
• Superman: https://github.com/Macjutsu/super
• App Auto Patch: https://github.com/App-Auto-Patch/App-Auto-Patch