Jacob shares how an early love of video games led to a career in technology and the hospitality industry. He discusses why trust is critical in leadership, reflects on his own leadership evolution and philosophies, and why anticipating and learning from challenges is more important than being perfect. Jacob also talks about cooking as a form of self care and why relationships matter in an industry that seems so large but is really so small.

From proving doubters wrong early on to leading with determination and kindness, Carolyne reminds us that “success doesn’t come easy, but small wins build confidence and influence.” She also shared candidly about overcoming imposter syndrome, the importance of surrounding yourself with the right people, and why sometimes the best advice is simple: “You’ve got this.” Her story is a powerful example of resilience, authenticity, and leadership with heart.

Having worked in over 25 countries, Petra career has been built on taking risks and leaning into the resilience she’s built along the way. In this interview, she explains the advantages of interim executive roles and shares the key factors that drove her success. In addition, she details the three things to keep in mind when advocating for oneself.