Is your company majoring in the minors? OMOQ #137
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Is your company majoring in the minors? OMOQ #137
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About this listen
Mature companies often find themselves saddled with internal squabbling about issues that are actually quite insignificant. If this is happening to your company, you are inadvertently taking your eye off the customer ball. Maybe it’s time to revisit your roots, and fall back in love with focusing on some of the major issues that can create good customer experiences.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.