Is customer retention a mindset your company discusses in the boardroom? OMOQ #111
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Is customer retention a mindset your company discusses in the boardroom? OMOQ #111
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About this listen
How to keep customers is not a topic often discussed in business board rooms. We spend a lot of board room time talking about getting new customers. However, we need to spend as much time discovering more ways to increase customer satisfaction so we can retain the buyers we have. What about your company? Is it time for a new mindset?
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