Join us on the newest episode of The Veterinary Insider Podcast, hosted by Christie Cornelius, as we welcome the esteemed Dr. Peter Weinstein—veterinary leader, author, and founder of Veterinary Ownership Advocates and Simple Solutions for Vets. In this insightful conversation, Dr. Weinstein discusses the vital importance of building lifelong relationships with pet owners through transparent communication about costs, proactive conversations, and financial solutions like Care Credit. Discover how practices can foster trust, improve patient outcomes, and create a more accessible, compassionate client experience from puppyhood to end-of-life care.

Throughout this episode, Dr. Weinstein shares practical strategies for veterinary teams to address the common misconception that pet ownership costs are underestimated, emphasizing the value of a pet owner’s manual and early financial planning. He highlights the critical role of team training in handling difficult conversations about finances and how integrating solutions such as flexible payment options can lead to better compliance and long-term client retention. Plus, learn about the trends shaping pet owner expectations in today's economic climate and how to prepare your practice to meet these evolving needs.

Don't miss this opportunity to learn from one of the most influential voices in veterinary leadership. Whether you're a practice owner, associate, or support staff, Dr. Weinstein offers actionable advice on enhancing trust, communication, and financial transparency to ensure your clients feel confident and cared for at every stage of their pet’s life.

Watch the full episode on YouTube here https://youtu.be/eGQyBjHBlqQ ,

listen on Spotify or Apple Podcasts, and connect with Dr. Weinstein on LinkedIn for more expert insights. #VeterinaryLeadership #ClientCommunication #VetBusiness #LifetimeCare #PetFinance #CareCredit

00:00 Understanding Lifetime Pet Care

03:02 Financial Responsibilities of Pet Ownership

05:55 Communicating Costs and Financial Policies

08:49 Creating a User's Manual for Pet Owners

12:08 Bridging the Gap Between Care and Costs

14:59 Integrating Care Credit into Veterinary Practices

17:46 Normalizing Financial Conversations in Veterinary Care

21:05 Building Trust and Relationships with Clients

24:02 Future Trends in Veterinary Financial Solutions

26:52 Missed Opportunities in Veterinary Practices