In this episode, Emma Jane interviews Bob Mirman, CEO & Founder of Eliant, to explore his journey into the homebuilding industry and his lifelong commitment to improving the customer experience. Bob shares how Eliant helps builders strengthen relationships with trades, employees, andhomebuyers—driving exceptional satisfaction and loyalty. With over 1,800 clients worldwide, Eliant delivers customer experience monitoring, training, and consulting, making Bob one of the most sought-after voices in the industry.

Speakers:

Emma Jane Wildermuth – President, Shinn Group

YouTube: ⁠⁠⁠⁠https://www.youtube.com/@theshinngroup⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/company/the-shinn-group/⁠⁠⁠⁠

Facebook: ⁠⁠⁠⁠https://www.facebook.com/profile.php?id=100070280496939⁠⁠⁠⁠

Guest:

Bob Mirman, President and Founder Eliant

YouTube: https://www.youtube.com/channel/UCFRCVl4zMevDMwZfG0ge8Sw

LinkedIn: https://www.linkedin.com/in/bobmirman/

LinkedIn: https://www.linkedin.com/company/eliant/

Facebook: https://www.facebook.com/Eliantinc

Instagram: https://www.instagram.com/eliantinc/?hl=en

Resources & Links:

Learn more at ⁠⁠⁠⁠⁠theshinngroup.com⁠⁠⁠⁠⁠

Subscribe to the Shinn Group Podcast wherever you get your podcasts⁠⁠⁠⁠ ⁠https://open.spotify.com/show/14IFTHthEqbXm09CqnhWRV⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠https://podcasts.apple.com/us/podcast/be-the-builder-of-choice/id1705949297⁠