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In Search Of...

In Search Of...

By: Real Conversations in Automotive
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About this listen

In Search Of... is where the automotive industry's most curious minds meet to talk about what's working, what's changing, and what's next. Each episode cuts through the noise with real stories, data driven insights, and practical takeaways from dealers, marketers, and innovators shaping retail automotive today. No BS. No filler. Just honest conversations about progress, performance, and the pursuit of better. Presented by Wikimotive.2025 Economics
Episodes
  • INSIGHTS | MRC 2025 Recap - November 2025
    Nov 24 2025
    In this episode of 'In Search of...Insights', Dan Barker and Wikimotive Co-Founder Zach Billings break down their biggest takeaways from MRC 2025 — from real-world tech adoption to AI myths, dealership education, and why so many stores are still chasing "level 47" when they haven't mastered levels 1–4.
    This conversation pulls back the curtain on what dealers are actually doing with advanced technologies, how CXO thinking is bleeding into the broader conference ecosystem, and why a long-term strategic horizon is the difference between spinning your wheels and building real competitive advantage. Zach also recaps the AI search study that fueled his Keynote, why LLMs remain a non-factor in transactional search behavior, and the costly risks dealers face when they misallocate focus and resources toward premature AI claims.

    Why Listen?
    • Understand why dealers are finally moving past theoretical "innovation theater" and into real implementation
    • See how leading groups are integrating platforms vertically across the dealership for actual decision-making
    • Learn how CXO-level insights are elevating conversations at MRC and DMSC
    • Get clarity on how education, not tools, is driving the biggest shifts in automotive
    • Hear Zach's breakdown of AI myths, dealership misconceptions, and the real behavior patterns behind LLM vs Google search
    • Discover why chasing "step 47" tech is derailing fundamentals like CTAs, processes, and actual customer experience
    • Walk away with a clear understanding of what deserves dealer attention in 2025 — and what doesn't
    About 'In Search of...Insights'
    A monthly, no-fluff snapshot of the automotive marketing landscape — designed for dealership stakeholders, management, and marketers who want clarity, not hype. Subscribe to get data-driven insights and candid conversations delivered straight to your feed.
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    13 mins
  • INSIGHTS | AI in Context - November 2025
    Nov 14 2025

    Can Atlas Really Change the Car-Buying Journey?

    In this episode of In Search of Insights, Dan Barker and Wikimotive Co-Founder Zach Billings unpack the hype surrounding OpenAI's newly released Atlas - and what (if anything) it means for automotive dealers right now. Is Atlas the beginning of a fundamental shift in how shoppers discover, research, and buy vehicles? Or is it just another AI headline with no real-world impact… yet? Dan and Zach dive deep into LLM adoption, schema problems across dealership websites, consumer behavior inside LLMs vs Google search, and the realities behind OEM claims about AI.

    Why Watch

    • Understand the real status of Atlas - beyond the headlines
    • Learn why LLM-powered shopping journeys still break down at the transaction stage
    • See how schema failures across ALL major automotive website platforms impact LLM accuracy
    • Get clarity on why Google's AI Overviews aren't the threat many OEMs are claiming
    • Hear early insights from upcoming MRC research on LLM vs Google traffic, conversions, and behavior
    • Walk away with a grounded understanding of what's real, what's hype, and what actually matters heading into 2025

    In This Episode

    00:00 – Intro: Welcome to In Search of Insights

    00:40 – First impressions of Atlas: breakthrough or nothing-burger?

    03:05 – Why big AI announcements rarely change anything immediately

    05:10 – Adoption barriers: devices, OS limitations, and early access friction

    07:45 – Schema 101: what it is and why dealers should care

    10:15 – The wetsuit test: when LLMs misread product data

    12:25 – Automotive inventory problems: transient data and broken LLM links

    14:50 – The real consumer path: LLM for research, Google for transaction

    17:20 – How shoppers refine choices inside an LLM (truck research example)

    20:10 – Why 90–99% of consumers still return to Google to complete the journey

    22:40 – Early study preview: LLM traffic vs Google vs Bing across 150 dealerships

    24:50 – OEM messaging vs reality: the truth about Google AIO usage

    27:00 – Trust factors: why consumers prefer organic results over AI answers

    28:35 – The rush to "newer = better" and the consequences for automotive

    30:10 – Closing thoughts & preview of MRC discussion

    31:17 – Episode wrap-up

    About In Search of Insights

    A monthly, no-fluff snapshot of the automotive marketing landscape - designed for dealership stakeholders, management, and marketers who want clarity, not hype.

    Subscribe to get data-driven insights and candid conversations delivered straight to your feed.

    Show More Show Less
    31 mins
  • Data Leaks, Dealer Fatigue & the Education Void (w/ Brian Pasch)
    Nov 7 2025
    What happens when the automotive industry's biggest blind spots finally get called out?

    In this new episode of In Search Of, Dan Barker and Wikimotive Co-Founder Zach Billings sit down with Brian Pasch - author, researcher, conference founder, and one of automotive retail's most respected voices.Together, they unpack what's actually hurting dealership performance today: bloated websites, missing ASC events, broken measurement, AI hype cycles, and an industry-wide lack of continuing education. This conversation is an unfiltered look at the uncomfortable truths dealers need to face - and the actions leaders can take right now to get ahead.

    Why Watch
    • Learn why dealer websites have become overloaded - and how extra GTM containers, scripts, and legacy tools quietly destroy performance
    • Understand ASC compliance: which vendors support it, which don't, and how the lack of standards breaks measurement, CDPs, and OEM reporting
    • See why most CTA stacks fail (and which CTAs actually convert on SRP + VDP)
    • Hear why 20 Groups often become echo chambers - and what true education and innovation should look like
    • Get a candid breakdown of AI in retail: what's real today, what's smoke, and how many AI tools a dealership can realistically manage
    • Learn the mindset shift every GM and marketing leader needs to make to survive data-driven retail
    In This Episode
    00:00 – Introductions
    01:00 – Why dealer websites became cluttered and overloaded
    03:00 – GTM containers, scripts, site speed, and data leaks
    05:10 – CTA simplification, mobile UX problems, and consumer confusion
    08:05 – Why Schedule Test Drive performs poorly and how to measure CCR
    10:55 – How vendor add ons create bloat and why removal rarely happens
    13:15 – ASC adoption, vendor resistance, and data transparency issues
    17:05 – OEM programs, politics, and why key tools fail to support ASC
    20:40 – GA4 experience gaps among vendors and why half compliant tools cause problems
    23:55 – Pop ups, early leads, and how CRM attribution gets distorted
    26:40 – Why dealers still lack accurate analytics across their stack
    28:20 – The education gap in automotive and why NADA programs are falling behind
    31:10 – Conference attendance, learning culture, and the 30 day cycle trap
    34:00 – Twenty groups as echo chambers vs true innovation networks
    36:45 – Data skills GMs absolutely need today
    38:35 – AI realities, hype cycles, and findings from upcoming voice AI research
    41:25 – How many AI tools a dealership can actually manage
    42:40 – Final thoughts and where to follow Brian Pasch

    About In Search Of
    A candid, data-driven podcast for dealership leaders and marketers who want clarity - not hype.
    Each episode features conversations with industry experts who cut through the noise and reveal the truths shaping modern automotive retail.
    Subscribe to stay informed on SEO, AI, analytics, and the strategies that actually drive dealership performance.
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    44 mins
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