Episodes

  • Bonus Episode: National Day of Joy with Paula Pryor
    Jun 23 2025
    To celebrate National Day of Joy, ARI’s Chief Joy Ambassador Paula Pryor joined host Deirdre Roache for a very special episode of the In Brief podcast – sharing her tips for finding joy in our day to day.
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    24 mins
  • Episode 6: Nuno Amaral
    Mar 24 2025
    We are closing out this season with Nuno Amaral, ARI's Chief Operations and Business Development Officer talks us through the phenomenal refurbishment at Portugal Duty Free, following the official unveiling of the new stores in Lisbon last week. As a Lisbon native himself, this is a project very close to his heart - creating new store experiences that showcase the best of Portugal while delivering a world-class airport shopping experience.
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    21 mins
  • Episode 5: Tracy Ross
    Mar 17 2025
    This week, we’re excited to share our conversation with Tracy Ross, Projects & Design Manager, Sustainability Guardian, LEED Green Associate at ARI Middle East. Tracy’s passion for her craft and her dedication to making her mark on the world for good is nothing short of inspirational!
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    36 mins
  • Episode 4: Toni McDonald
    Mar 10 2025
    The wonderful Toni McDonald, Retail & Marketing Manager at Cyprus Duty Free is a stalwart of the travel retail industry, respected and admired by all who have the pleasure of working with or even meeting her. Her retail expertise is second to none, and together with the team at Cyprus Duty Free, creates something just a little bit magical at Cyprus Duty Free.
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    29 mins
  • Bonus Episode: International Women's Day- The GenZ Takeover
    Mar 7 2025
    On this Special Bonus Episode, Niamh Smith and Kim Briggs from ARI’s marketing team sat down with some fellow Gen Z colleagues to explore the workplace through the eyes of our powerful Gen Z women.
    Ensuring diversity across our teams is a core pillar of ARI’s DE&I strategy. Our Gen Z women are hugely important in shaping this dynamic – we must empower them today through our actions to transform our business for tomorrow.

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    33 mins
  • Episode 3: Kenny Jacobs
    Mar 3 2025
    On this episode daa Group CEO, Kenny Jacobs chats to Deirdre Roache about all things travel, aviation and retail – from ARI’s unique and in-depth understanding of flyer shoppers to how aviation and retail are evolving at pace, and his ambition to always do more.
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    24 mins
  • Episode 2: Sarah Jane Lynch
    Feb 24 2025
    On this episode our Host Deirdre Roache speaks with Sarah Jane Lynch ARI’s Global Head of eCommerce & Innovation on all things innovation and digital.
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    35 mins
  • Episode 1: Anthony Kenny
    Feb 17 2025
    Anthony Kenny sits down with host Deirdre Roache to discuss ARI’s razor-sharp customer expertise and building business on the solid foundation of partnerships.
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    37 mins