Importance of Customer Service and How It Can Lead to Customer Referrals
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Importance of Customer Service and How It Can Lead to Customer Referrals
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About this listen
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Good customer service always helps retain your customers. It is what keeps your customers coming back for more purchases. Retaining customers increases your revenue and it's also much cheaper to keep a customer than to try to gain a new one. By actively listening to customers and providing timely solutions, businesses improve retention, gain insights for innovation, and differentiate themselves from competitors. Tune to this episode to listen in on some behind the scenes discussions on how good customer service can lead to more customer referrals.
#customerservice #customerreferrals #happycustomers #innovation #insight #solutions #discussions
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.